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Lilly Pulitzer
- Retail
- Boston, MA
About this business
Location details
133 Newbury St, Boston, MA, 02116, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I love the Lilly Pulitzer brand. Have so many dresses. HOWEVER, their customer service is HORRIBLE. While there is a number posted, you can't get through. You get cut off with a message encouraging you to write an email, no one answers for days. They have a chat bot, forget about getting anywhere with that. I wanted to "exchange" a dress I bought . . . but I guess there is no way to do that. I have to RETURN and then rebuy. I would think if I am spending over $200 on one item, I could get a live person to talk with. So so di... read more
This is one of the best stores I have visited. They were very helpfual and very polite. If I did not see what I wanted on the floor, they went to the back to look fir it or they went online to see if it was available. They also sent all if my items back to Florida for me, free of charge and I really appreciated that, because my suitcase was already over the weight limit. Lol! Thanks again and I will be back!
The sales lady, Lainey, was so helpful. We found Wht we needed
Frequently asked questions about Lilly Pulitzer
How is Lilly Pulitzer rated?
Lilly Pulitzer has a 4.2 star rating with 27 reviews.
When is Lilly Pulitzer open?
Lilly Pulitzer is closed now. It will open tomorrow at 9:00 a.m.
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