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Lifetime Optometry
- Retail
- Boise, ID
About this business
At Lifetime Optometry, we specialize in exceptional care for the entire family, for life. We accept most insurance plans (including Medicaid) and offer competitive pricing for exams and glasses for private pay patients. Come see us today!
Location details
10454 W Overland Rd, Boise, ID, 83709, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I went in and they seemed nice, they said they could help only one of us and there were two in our party. The help they proclaimed they were going to do for us was to set an appointment for a visit in the future. When I stated we wanted to get this done together they said that they could only help one of us. They seemed very anxious about the one in our party but had no desire to help the other. The mannerism and all seemed fishy. I am glad I came here to see the reviews instead of setting that appointment.
HORRIBLE customer service – Had a couple transactions with this establishment. Never again will I set foot into the door. Slow and disrespectful service, prices way TOO high. Do NOT do business with them. You'll waste your time and money.
POOR CUSTOMER SERVICE – I was treated with extreme disrespect. I was yelled at in front of other customers because they failed to order my daughter's glasses frames a month previously. I was told to go elsewhere. I informed them that I would be reporting them and they said "do it", so I am "doing it". Not only am I reporting them to the B B B and Medicaid, but I also want to get the word out all over the web. DO NOT DO BUSINESS WITH THESE PEOPLE (unless you are a masochist)!
Nice but very slow – These people are very nice and helpful when you are in the office....but they are slow and do not follow though like they should. I took my daughter in for glasseson a Saturday. The tech noticed that the RX was expired (We had just left the OD but they made a copy of the wrong RX for me). Lifetime's girl told me that it was not a problem, they would call the OD's office on Monday and get the correct RX and my daughters glasses should be ready in about 10 days. I waited 15 days and never got a call from t... read more
Frequently asked questions about Lifetime Optometry
How is Lifetime Optometry rated?
Lifetime Optometry has a 4.2 star rating with 83 reviews.
When is Lifetime Optometry open?
Lifetime Optometry is closed now. It will open at 8:00 a.m.
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