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Lids

4.3

About this business

Location details

7839 Eastpoint Mall, Baltimore, MD, 21224, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.377 reviews
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Erica Matthews's profile image
Erica Matthews 
6 years ago

Horrible customer service. I felt unwelcome the minute I walked into the store. When asking one of the employees a question, he replied with a rude remark and continued watching the game on television. I am unsure why they are even open -- if selling sport gear to customers is an inconvenience to them. 

Juvie Antonio Hernandez's profile image
Juvie Antonio Hernandez 
recommend  Recommended
6 years ago

the employee was very nice and helpful 

Riley Pettegrow's profile image
Riley Pettegrow 
7 years ago

Paid 26$ for a hat today from maine military went and they put holes in it when they did embroidery for me. Then siad im sorry come back tomorrow. He shaved the threds out with a leg hair razor and made a hole kept me till 9:03pm and insisted i come back tomorrow. Tonight's the last time ill step foot on the store all he could do is give me money back for the embroidery. Iv bought many hats from them and this ends it teach your employees before u let them run machines they can't run 

Riley Pettegrow's profile image
Riley Pettegrow 
7 years ago

Paid 26$ for a hat today from maine military went and they put holes in it when they did embroidery for me. Then siad im sorry come back tomorrow. He shaved the threds out with a leg hair razor and made a hole kept me till 9:03pm and insisted i come back tomorrow. Tonight's the last time ill step foot on the store all he could do is give me money back for the embroidery. Iv bought many hats from them and this ends it teach your employees before u let them run machines they can't run 

Keith Redding's profile image
Keith Redding 
8 years ago

although the the staff is great REALLY REALLY DISAPPOINTED IN corporate ATL FALCONS are the Reigning NFC champions and what are you carrying? 1 tshirt the new sideline hat (flex only) 1 Jersey ( Julio) nothing of the new tshirts none of the new hats no variety of Jerseys yet you have the NEW BLACK Tshirt for the Panthers and a few hats. since ya have 2 stores in the Tacoma mall here's a novel idea. make one store mostly Seahawks and local teams and the other carry a good variety of all the team. You do realize you are locate... read more

James Owens's profile image
James Owens 
8 years ago
Gavin Broad's profile image
Gavin Broad 
8 years ago
Marsha A. Medani's profile image
Marsha A. Medani 
8 years ago

Will never buy here again. Would not honor or provide a store credit even with a gift receipt. My son and several family members buy here routinely. Not anymore!!!!!! 

Claudio's profile image
Claudio 
9 years ago

Lied to me, insulting my intelligence Don't act like you backordered on Jermaine Kearse jerseys when you never ordered them in the first place The fact Kearse lives down the street from your shitty store and you don't carry his merch is disgusting 

Frequently asked questions about Lids

How is Lids rated?

Lids has a 4.3 star rating with 77 reviews. 

When is Lids open?

Lids is open now. It will close at 6:00 p.m.  

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