Liberty Tax

Bre M 

on Google

5 months ago

Honestly Chuong is the most understanding caring person in the tax industry I’ve ever met! He works for his client to do the best job possible. If you are looking for someone that puts your needs ahead of anything else you won’t go wrong by seeing Chuong. Thank you  

Marsh 

on Google

a year ago

Had a good initial experience with the process, but once audited and needing further support, a very poor experience. Very difficult to contact, non responsive to emails (15+ emails not responded too). I sent documents that were required to be submitted for an audit, that were never submitted even after asking for confirmation. I found out at a competent place of business that although I sent the documents required for the audit, nothing was submitted by Sam, the owner. As mentioned, I had to send in revision of my taxes wit... read more

Morgan Binns 

on Google

a year ago

First and last time we will go here for our taxes. Sent over 15 emails and numerous phone calls/voicemails with zero responses from manager Sam and Liberty tax head office. Took over a year for taxes to be reconciled and that's only because we had to go back to our old office in BC and have them step in and help us out as we were potentially on the hook for $13k owing in taxes... most stressful time ever. Paid almost $500 for our taxes to be filed. We are so upset and let down. 

Mike Zabrick 

on Google

a year ago

Dealt with this place for a year and a complete disgraceful experience I have ever experienced. Don't do the work you asked for. Don't keep appointments with you. Charges in advance for the promised work and doesn't get completed. Save your time and money go elsewhere. SAM THE SCAM should not be in business.