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300 E Business Way # 350, #350, Sharonville, OH, 45241, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
They upped my current balance despite that I have paid extra monthly fees.Unable to reach out to customer service , completely ignoring me.
Representatives have been continually short with me on the phone calls when trying to figure out things to set up Auto pay....not professional at all when I'm peacefully trying to figure out things
Representatives have been continually short with me on the phone calls when trying to figure out things to set up Auto pay....not professional at all when I'm peacefully trying to figure out things
They duplicate charged my bank for a payment of $884 on a Friday. I called to get it corrected before 5pm. Their recording system kept me looping around until 5pm and then it said 'our offices are now closed' call back Monday. Meanwhile they've taken an extra $884 from my account and failed to answer the phone when I called during their posted hours. I would avoid them.
Definitely the worst. When you have a problem with them they never cares. When they have problem with you (even the problem turns out to be theirs), they will call you everyday. How fun is that.
Lexus Financial Service has a 1.5 star rating with 13 reviews.
Lexus Financial Service is closed now. It will open on Monday at 9:00 a.m.
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