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Let's Get Care - Head Office
- Wellness
- Clayton, VIC
About this business
Location details
Building and Business District, 2107/2125 Dandenong Rd, Clayton, VIC, 3168, Australia
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
If you are a carer or support worker, be prepared to wait months for payment. This company should not be operating and need to be investigated. Avoid!
What a disgrace!! When you submit invoices via another platform, such as Mable, because the client is self-managed by family members, this company holds off paying those invoices for WEEKS!!! Yet, they still pay themselves their fees, which is much more than the $20, $40, $60 or $80 they owe us carers......the people that actually do the hard yards. How do they suggest to "get paid quicker"? By "on-boarding" with their company. Dodgy tactics indeed. My advice - Stay away from this company. My advice to the company: Pay the i... read more
Very disappointing experience with Let’s Get Care since December 2025. My mother and I have been put through unnecessary stress at a time when we needed timely and practical support. Instead, we experienced ongoing delays, poor communication, lack of follow-through, and repeated failures to properly address important issues. I was left chasing responses, repeating the same information, and trying to get basic matters actioned without clear answers or accountability. What should have been a supportive service became an added ... read more
This place has terrible customer service. They have failed to pay numerous invoices and then we have to chase them up about it. We call them and they have trouble getting this resolved. It takes about 1-2hrs each time on the phone to try and get these invoices dealt with.
Let’s get care when I go into the porthole the funds showing are never correct the statement are very hard to understand and I was waiting for two vouchers for clients that I sent them and it’s taken three months with numerous emails and phone calls I would not recommend anyone to them again
Frequently asked questions about Let's Get Care - Head Office
How is Let's Get Care - Head Office rated?
Let's Get Care - Head Office has a 2.9 star rating with 112 reviews.
When is Let's Get Care - Head Office open?
Let's Get Care - Head Office is closed now. It will open at 8:00 a.m.
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