This profile has not been claimed by the business owner or representative.
to update business information, get appointment requests, engage visitors with web chat, and more!
LegacyTexas
- Banks
- Addison, TX
About this business
Location details
4560 Belt Line Rd #100, Addison, TX, 75001, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
The ATM almost always has some kind of issue. It’s either down completely, or not taking deposits. It’s very frustrating when you go out of your way and then there is an issue. And this happens often, this is not an occasional thing. You are forced to go during banking hours if you need to make a deposit. Very frustrating. Thinking about switching banks at this point.
Like a few users earlier mention, customer service and relationship management has hit new lows at Prosperity, especially this branch. I have had issues with tellers depositing checks to the incorrect account, overdraft fees when a savings account is active for overdraft protection, the list goes on. Their mobile deposit system is what really tipped to me writing the review. Deposited a check on the mobile deposit and the fraud department calls and says this is a fraud.. I mentioned I will take the physical check and deposit... read more
I cannot recommend the Prosperity Bank branch in Addison highly enough. From the moment you walk through the doors, you are met with a level of helpfulness and professionalism that truly sets this banking center apart. The entire staff, without exception, embodies what great customer service should be. Every single interaction whether I'm making a simple deposit or needing assistance with online banking has been seamless and positive.
Shehal Patel bad sirves didn’t try helping me open a new account even after showing expired DL, passport, work id, my gas bill on my phone, my water bill from Dallas city hall, she tells me that she is going to call the company to verify but she doesn’t pick up the phone, her excuses was “too much fraud and it’s easier if u have a valid driver license “
Frequently asked questions about LegacyTexas
How is LegacyTexas rated?
LegacyTexas has a 3 star rating with 32 reviews.
When is LegacyTexas open?
LegacyTexas is open now. It will close at 5:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com