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LegacyTexas
- Banks
- Addison, TX
About this business
Location details
4560 Belt Line Rd #100, Addison, TX, 75001, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
I've been with prosperity bank back when they used to be Legacy Texas. While my home bank is technically the Richardson location, the Addison branch is my store of choice. The staff are very nice and good at their job. The wait time for service is pretty short, so I'm usually in and out within 10 minutes or less.
The ATM almost always has some kind of issue. It’s either down completely, or not taking deposits. It’s very frustrating when you go out of your way and then there is an issue. And this happens often, this is not an occasional thing. You are forced to go during banking hours if you need to make a deposit. Very frustrating. Thinking about switching banks at this point.
Like a few users earlier mention, customer service and relationship management has hit new lows at Prosperity, especially this branch. I have had issues with tellers depositing checks to the incorrect account, overdraft fees when a savings account is active for overdraft protection, the list goes on. Their mobile deposit system is what really tipped to me writing the review. Deposited a check on the mobile deposit and the fraud department calls and says this is a fraud.. I mentioned I will take the physical check and deposit... read more
I cannot recommend the Prosperity Bank branch in Addison highly enough. From the moment you walk through the doors, you are met with a level of helpfulness and professionalism that truly sets this banking center apart. The entire staff, without exception, embodies what great customer service should be. Every single interaction whether I'm making a simple deposit or needing assistance with online banking has been seamless and positive.
Frequently asked questions about LegacyTexas
How is LegacyTexas rated?
LegacyTexas has a 3 star rating with 33 reviews.
When is LegacyTexas open?
LegacyTexas is open now. It will close at 6:00 p.m.
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