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Legacy Studios Dallas
- Arts & Entertainment
- Richardson, TX
About this business
Location details
1301 Lake Park Way #200, Richardson, TX, 75080, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 2:00 p.m. | |
| Tue | 10:00 a.m. to 2:00 p.m. | |
| Wed | 10:00 a.m. to 2:00 p.m. | |
| Thu | 10:00 a.m. to 2:00 p.m. | |
| Fri | Closed | |
| Sat | Closed | |
| Sun | Closed |
This is our 3rd year getting school pictures from them and they are horrible. The class picture vs what they advertise is absolutely terrible. They don’t zoom in at all, no attempt at getting the kids closer together, etc. Then for the individual pictures we got one option with a precious smile and his eyes closed. It’s like they don’t care at all. The typical school photo momentos we should have, have been wrecked year after year. I’m gutted and so frustrated.
No wonder there are so many poor reviews here when so many parents have experienced terrible customer service. I have sent more than three emails, and the only response I receive is an automated message stating that I would be contacted within 24–48 business hours. Well, it has now been three weeks, and I still have not received any response. I truly do not understand why schools continue to do business with companies that show such little respect for parents and customers. Legacy Studios, I am simply trying to purchase my d... read more
If I could give NO stars I would. Terrible customer service. Ordered school pictures 3 months ago and have NOTHING. They just steal your money. Go get pictures somewhere else
Pictures came back with eyes closed, and many of the other parents at the school also had issues as well. I asked for a refund. Customer service will not respond to my request for a refund. Contacted CEO of company, and no answer received. Do not use this company for school pictures.
This company is absolute TRASH. I placed an order with them through my child's school and never received my product. The first year the school used Legacy, I received my order over 2 months after it was supposed to be delivered. The quality of pictures are mediocre at best and NOT worth their high prices; and customer service is nonexistent. Red Flag: They avoid direct customer contact by not publishing a phone number. Both years, I had to send numerous emails and Facebook chats only to receive automated replies that resulte... read more
Frequently asked questions about Legacy Studios Dallas
How is Legacy Studios Dallas rated?
Legacy Studios Dallas has a 2.3 star rating with 182 reviews.
When is Legacy Studios Dallas open?
Legacy Studios Dallas is closed now. It will open at 10:00 a.m.
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