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LawDepot
- Legal Services
- Edmonton, AB
About this business
LawDepot is the most advanced publisher of web based do-it-yourself legal documents. Using a unique step by step method, LawDepot simplifies the process of creating a customized legal document. LawDepot products cover all facets of the legal industry including: Estate Planning, Family Law, Real Estate, Business and Human Resources. Over four million satisfied customers have trusted LawDepot to solve their legal needs.
Location details
9644 54 Ave NW, Edmonton, AB, T6E 5V1, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
LawDepot Cancellation Letter: I cancelled your free access within 24 hrs of My using your free service on July 5, 2024. Your representative accepted it and made no mention of me sending a letter of cancellation. I’ve researched you and see tens of very unsatisfied people who felt conned by you . You have never helped me in any way . There were no transactions between us since the free service and even that was not helpful.I will continue to fight this with AX. You do not have my permission to use my cc #. I cancelled this o... read more
Do not use them. They will con you.
Fraud company , run as fast as you can
This is a scam. They claim they're entitled to keep taking your money ETERNALLY, if you don't cancel within the trial period. THAT IS A LIE. It is a fraud. 1) Report them to the Better Business Bureau and the Consumer Affairs office in your state. 2) File a police report if your state prosecutes consumer fraud AND 3) *SUE them for fraud, for violating the DECEPTIVE TRADE PRACTICES laws in your state. You should get your money back AND in some states, you can seek triple the money in damages..AND 4) *The main thing is t... read more
I signed up with LawDepot a few months ago and I've been pretty happy with the forms. Forms are easy to fill out and the e-sign option is very handy. Also saving a document and going back to finish up is simple and easy. No complaints
After trying several times today to retrieve my document for a meeting with a client and look at doing more forms, their website isnt working. I have tried since 6:30 am (6 hours), still not working. I have tried calling 9 times and cant get through. It states they are dealing with a lot of calls and to leave a message. At this point, I want to cancel the service because there are too many red flags. Im unable to do that because their website isnt working & you csnt get through to customer service. Therefore, this is my noti... read more
Business response:
Hi *******,We sincerely apologize for the disruption in our site and services. Any of our customers who were unable to cancel their trial or subscription during this time will be able to do so once the site is back up and running. No charges have gone out during this outage, and any refunds needed will be processed once the site is back online and cancellation requests have been submitted. We greatly appreciate your patience and understanding during this time.Regards,Cally Customer Support
We must have signed up for a free trial a year ago, as we needed one document. A year later of course we didn't remember that if we didn't stop it we would automatically be charged for a renewal subscription. Turns out that sneaky automatic renewal is non-refundable. There was no correspondence leading up to the renewal period - I just saw the charge on my credit card bill.What a scam. Buyer beware - this is not a company you want to do business with. I wish we had read reviews a year ago.
Business response:
Dear *****,Thank you for your message, and we appreciate you bringing this to our attention.Upon my review, you signed up for our 7-day Free Trial Subscription on Dec 1, 2023. Since no cancellation was on file within the trial period, a monthly subscription began.We want to assure you that we provided trial and renewal information both on our website and through email confirmations sent to you.We can confirm that we sent two emails to you pertaining to your order and membership details. The first email was dispatched on the ... read more
Scammers and bloodsuckers... Can't run a reputable company and bill by the month.They sneak in a free trail and then bill by the month until you realize they offer nothing.
Business response:
Dear ***,Thank you for your message.Our site and documents are free if you cancel the trial subscription within 7 days.Upon my review, you signed up for our 7-day Free Trial Subscription on Dec 23, 2023. Since no cancellation was on file within the trial period, a monthly subscription began.I assure you that we provide the pricing, trial, and renewal information on our site and to you through emails. We also provide the instructions and link in the email so you can manage your subscription anytime. We understand the importan... read more
It does seem like an ongoing issue with this company. Like many others I signed up for a free trial and downloaded on document. I could have paid a lawyer less to just do a power of attorney for me considering the months that I"ve been charged. No correspondence from the company but this:LawDepot.caNow that you have unlimited access to customize, save, print or download hundreds of legal documents, here's how you can make the most of your full membership:Download your document in either HTML or PDF format Print several copie... read more
Business response:
Hi *****,Thank you for your message.We acknowledge your concerns regarding your subscription with LawDepot, and we appreciate you bringing this to our attention.Upon my review, you signed up for our 7-day Free Trial Subscription on Aug 29, 2023. Since no cancellation was on file within the trial period, a monthly subscription began.We want to assure you that we provided detailed product information on our website and through email confirmations sent to you.We ensure price transparency and provide subscription prices and rene... read more
Frequently asked questions about LawDepot
How is LawDepot rated?
LawDepot has a 2.9 star rating with 378 reviews.
When is LawDepot open?
LawDepot is open now. It will close tomorrow at 12:00 a.m.
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