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Lane Bryant
- Retail
- Albany, NY
About this business
Location details
1 Crossgates Mall Rd, Albany, NY, 12203, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 10:00 a.m. to 9:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
About a month ago I went in for the first time to get fitted for a bra! Going here was definitely the best choice I could’ve made! At first I purchased my bras online during a sale, I didn’t know my size but wanted to wing it and anticipated doing an exchange regardless. After receiving them, some fit some didn’t, so I went in person to store #6304 in Crossgates. The first encounter I had was amazing. She measured me and asked me how I liked any of the bras I had ordered so she could help me based on that. She found my perfe... read more
Service was great. The store is Thick girl friendly. Definitely would recommend to friends and family
A wonderful shopping experience. Upon entering the store I was greeted and the experience just kept getting better. It was like the shopping days of old where you felt that the associates really cared about the experience you were having in their store. I used the fitting rooms and my name was put on the door and once the associates knew my name that is how they referred to me for the rest of my time in the store. I was asked multiple times how I was making out. I was asked what I was looking for. I was also made aware that ... read more
All of the staff were amazing and super helpful (Even the new girl who was training!). Kim was the person who helped me and she was absolutely wonderful with resizing me and finding bras that fit. I’ve never felt so comfortable and happy to go bra shopping before!! No one was overbearing or pushy at all. Although Kim helped me most of my time there, the other associates were very respectful and kind to other customers, they even jumped in to assist me when I needed it. Not only was the customer service 10/10, the store is ve... read more
I made a return last night and was refitted for the correct size. There were two women working last night who made me feel incredibly comfortable and were so inviting and welcoming. Great employees! They deserve a raise :)
Frequently asked questions about Lane Bryant
How is Lane Bryant rated?
Lane Bryant has a 4.3 star rating with 131 reviews.
When is Lane Bryant open?
Lane Bryant is closed now. It will open at 10:00 a.m.
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