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Lakehaven Utility District
- Water Suppliers
- Federal Way, WA
About this business
Lakehaven Utility District provides water and sewer services to customers in Federal Way, Wash. Its water system includes 400 miles of mainline, wells and storage tanks with an approximate storage capacity of 31 million gallons. The average daily pumping rate is nearly 10 million gallons per day. The district s sewer system includes 350 miles of mainline, more than 25 pump stations and secondary wastewater treatment plants. Its wastewater treatment plants have been recognized with awards from the Washington State Department ... read more
Location details
31627 1st Ave S, Federal Way, WA, 98003, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:30 p.m. | |
| Tue | 8:00 a.m. to 4:30 p.m. | |
| Wed | 8:00 a.m. to 4:30 p.m. | |
| Thu | 8:00 a.m. to 4:30 p.m. | |
| Fri | 8:00 a.m. to 4:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Lived here since 2008, always tremendous service from Lakehaven.
Smug customer service that takes zero responsibility for mistakes on their part. Called to find out why things were not updated, did not ask for anything, and they went out of their way to blame me instead of trying to figure out the issue. Too bad their is no competition for this service. They know they are the only show in town and will let you know it.
Payed my bill and asked if it was possible to change my due date to an earlier one. Was informed that it's not possible.
When I moved here 8 months ago I asked if they had autopay, I was told no and rudely shoved off the line by there call center, called back for a service interruption because I'm not at this property 100% of the time and they told me I should have set up auto pay. The employees I'm the call center are straight up rude and will lie to you to get you off the line. Also disconnect fee is 80$ so if you are lower income and you can't afford a 200$ bill. Enjoy paying 280$ before your service can be turned back on.
2/19/25- "Amended Review" I received my new Bill today. Our initial bill was over $900.00 On this months bill there is a credit for over $300.00. As much as any adjustment is appreciated, the threat to put a Lean on our Home was uncalled for. Previous Review: We were notified we had a water leak by Lakehaven Door Hanger. We called Immediately for repair. Our water bill was over $900.00. We received the Bill and I called immediately. They said they would e-mail an Application (from the way I understood it) for a possible Bill... read more
Frequently asked questions about Lakehaven Utility District
How is Lakehaven Utility District rated?
Lakehaven Utility District has a 2.5 star rating with 38 reviews.
When is Lakehaven Utility District open?
Lakehaven Utility District is closed now. It will open tomorrow at 8:00 a.m.
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