martha.welsh.vasquez on Yellow Pages
9 years ago
02/24/2013, 18:57 PM
I know I'm going crazy with my exclamation points here, but that's how pleased I was with this experience!
I had read great reviews about Lady Bird Limousine on the Carnival Cruise comments blog, so we reserved the service to travel from Houston to Galveston and back.
Owner Susan is wonderful~~helpful, friendly, and goes out of her way to make your trip with her a good experience! Despite my having to change our pick-up time back & forth several times (cancelled flights due to a storm in Houston), Susan was always gracious and accommodating. On the morning we left, she was punctual (a little early, in fact), and she had even arranged for more luggage space than we'd originally planned. For 6 adults and tons o' luggage, the fare was $125 plus tip--very fair price (and less than the Carnival shuttle). (We tipped $25; I wish it could have been more!) When Susan heard that we needed to buy a couple of bottles of wine, she recommended a low-priced beverage store with a great selection and waited patiently while we wandered there. When she heard that it was our first visit to Galveston, she asked if rather than drive straight to the dock, we'd like a little tour of the island--of course we would! (Lovely city, btw. I'd like to return.)
Susan was also very sweet about the fact that we cancelled our return trip from Galveston to Houston with no prior notice...we were on that horrible Carnival Triumph cruise, and since there was no cell service while we were adrift, I couldn't let her know that we wouldn't be disembarking in Galveston. When we finally returned and I emailed an apology, she was very kind and concerned; she'd been following the news and was worried about us.
I have absolutely nothing but positives to say about Susan and her Lady Bird Limousine service!