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Ladder Up

3.6

About this business

Location details

350 N Orleans St suite c2-100, Chicago, IL, 60654, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
3.683 reviews
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Abigail Loebig (Brown sugar 333)'s profile image
Abigail Loebig (Brown sugar 333) 
3 weeks ago

You are should get certified public accountant to help us with our taxes that be a great for all of us who don’t have the money to pay for them 

Ervin Johnson's profile image
Ervin Johnson 
2 months ago
Betania Abreu's profile image
Betania Abreu 
3 months ago

I want to share a concerning experience at one of the tax assistance sites coordinated by Ladder Up at Waubonsee Community College in Aurora on Saturday, March 28. I arrived around 8:00 a.m. and waited in line for about two hours. I was there with my baby, and at one point I briefly stepped away from the line to take care of her. When I returned, the person organizing the line removed me and said that I would not be helped because I had not remained in the line. What felt unfair was that she continued helping people who were... read more

D's profile image
D 
a year ago

I appreciate that there is free tax help, but are the workers forced to do it for community service or something? They are so unnecessarily condescending. I recognize the times we’re living in in this country, but it’s exhausting that so many interactions are tinged with cruelty. 

M B's profile image
M B 
a year ago

Wasted over 2 hours of my life! They should have sent me home but instead filed a federal only bc I didn't have IL residency. Using the same online filing system as them to file my state? NONE of my federal population populated. I started from scratch taking 2 hours AND GOT A REJECT MESSAGE as the IRS literally won't accept 2 returns with the same SSN! And LadderUp refused to provide excess to my OWN electronic filing! It will be like I never filed at all! And I owe! State won't even go through until Fed resoved. I went to t... read more

Frequently asked questions about Ladder Up

How is Ladder Up rated?

Ladder Up has a 3.6 star rating with 83 reviews. 

When is Ladder Up open?

Ladder Up is closed now. It will open at 9:00 a.m. 

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