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Lacoste
- Retail
- Livermore, CA
About this business
Location details
2744 Livermore Outlets Dr Suite 730, Livermore, CA, 94551, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 9:00 p.m. | |
| Tue | 10:00 a.m. to 9:00 p.m. | |
| Wed | 10:00 a.m. to 9:00 p.m. | |
| Thu | 10:00 a.m. to 9:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 10:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
I had a really disappointing experience at this Lacoste store. As soon as I approached the entrance, the staff told me I had to leave my small plastic bag at the counter before they would even let me walk in. It wasn’t the policy itself that bothered me — it was the attitude. The way they said it was rude, unprofessional, and completely unwelcoming. The tone made me feel like I was doing something wrong just by entering the store. Instead of explaining the policy politely, they spoke in a way that immediately pushed me away.... read more
Their sizes are not standard. I wanted to exchange (size only) a shirt I got as a gift from a friend and they wouldn't do it because it had been more than 30 days from purchase. I was further annoyed that I wasted time looking for a couple of other items since I was there. NeedIess to say, I had an immediate changed of my mind. I'm avoiding the brand going forward.
LOVED THE STAFF, VERY HELPFUL EVEN OFFERED TO ORDER PRODUCT THEY DID NOT HAVE IN STORE WITH FREE SHIPPING. MAINTAINED VERY WELL. WOULD HIGHLY RECOMMEND.
My visit to the Lacoste store was extremely disappointing. I found a pair of pants I wanted to try on, but I was told that the fitting room was closed due to “not enough staff.” This was shocking, considering that there were no other customers in the store — only myself and my partner — while two or three sales associates were present. Refusing to open a fitting room in an empty store cannot be justified and reflects a complete lack of basic customer service. Pants cannot realistically be purchased without trying them on, es... read more
Frequently asked questions about Lacoste
How is Lacoste rated?
Lacoste has a 3.4 star rating with 201 reviews.
When is Lacoste open?
Lacoste is closed now. It will open at 10:00 a.m.
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