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Lacoste
- Retail
- Houston, TX
About this business
Location details
29300 Hempstead Rd, Houston, TX, 77433, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 9:00 p.m. | |
| Tue | 10:00 a.m. to 9:00 p.m. | |
| Wed | 10:00 a.m. to 9:00 p.m. | |
| Thu | 10:00 a.m. to 9:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 10:00 a.m. to 9:00 p.m. | |
| Sun | 11:00 a.m. to 7:00 p.m. |
My experience at this Lacoste location was uncomfortable and disappointing. My boyfriend and I were shopping when he made a light, awkward comment about leaving the store. A sales associate overheard and responded in a confrontational tone, saying she had hearing aids and asking aggressively what he said. Another associate then chimed in and publicly corrected him by saying “don’t make jokes I don’t understand.” The situation felt unnecessarily escalated and embarrassing. Regardless of intent, customers should be treated wit... read more
Very poor & rude customer service. Both Lady staff are very bad. They waste my almost 1.5 hrs for service.
The manager lacks experience and ethical conduct in dealing with customers. She claims to be the store manager, but I doubt it. Was she working next to the fitting room? The store only has one fitting room, and it's packed with customers. If it were up to me, I would put a zero below zero, I would put it without hesitation.
Frequently asked questions about Lacoste
How is Lacoste rated?
Lacoste has a 3.6 star rating with 113 reviews.
When is Lacoste open?
Lacoste is closed now. It will open at 11:00 a.m.
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