La-Z-Boy Home Furnishings & Décor

Kenneth W. 

on Superpages

5 years ago

Gave away a 15 year old set, for a loveseat,and sofa, that feels, and looks more worn. In JUST 3 MONTHS. Warranty covers parts but not labor. 1st and last La Z Boy. Worst part. Will not return calls ,and gives excuses for no responses. Doubt I can give this new set away, to get a good set. Would trade and pay difference, if somebody would place their but in it and give an opinion. 

Adams.mr 

on Superpages

8 years ago

Let me start by saying my wife and I don't buy furniture without a lot of thought. The furniture we had was 30 years old, but was time for a change.We visited several furniture stores before Picking a sofa and love seat. It was delivered but we returned it just didn't fit us.We went back and started over. Bought another sofa and love seat and had a accent chair made with the matieral my wife chose.The lady who took care of us through this complicated process was amazing and always took excellent care of us. Thanks Savana!The... read more

Kristy.Wellington 

on Superpages

8 years ago

First time I ever custom ordered any piece of furniture! Salesman was helpful and patient with me and the chair is beautiful! Love it! And it came sooner than promised. 

michele.pucci 

on Superpages

8 years ago

I purchased living room furniture from Milford Store-Natoya was wonderful to work with and helped so much; I love my new furniture-the colors blend in with my room perfectly. I then went back and purchased the matching ottomanI recommend this store and designer totally 

Cheryl H. 

on Superpages

8 years ago

Delivered my sofa last week and I am very pleased with my purchase and delivery. They emailed a day in advance telling me it would be delivered between 5:30 and 7:30 and they arrived with my sofa at 7:25. 

anonymous 

on Superpages

10 years ago

Unlike the previous review I just read, I had a very pleasant experience at the Wyomissing La-Z-Boy Furniture Gallery. I knew the price of the merchandise I was purchasing, as I carefully went over every detail, including discount, coupon, financing and delivery. Everything went as planned and I am now enjoying a beautiful sofa and plush new rug for a very fair price. Too bad for customers who don't confirm information concerning price and delivery agreements PRIOR to signing anything. "Not A Dummy" 

anonymous 

on Superpages

11 years ago

i.e., A locExtortionists. I have never been so victimized by a business as the way La-z-boy is handling my transaction with them. I paid for a chair in full. I handed Kim Skiles my credit card, she received my payment, and gave me a receipt as proof of purchase stating that the transaction was complete and there was a zero balance. 2 1/2 months later, when my order comes in, they finally tell me that they've known that they made a mistake on the day I made this purchase. They didn't charge enough on my credit card. They didn... read more

anonymous 

on Superpages

14 years ago

Great looking store. Friendly employees who CARE!!! I had a great experience and will come back. 

anonymous 

on Superpages

15 years ago

This store lied to me twice. First the delivery date was pushed back 2 weeks; this was justified by telling me that Flag is mostly second homes so its okay that stuff does not come when they say it will. Then when I went to pick it up they tried to pass off the floor model as new, but it was obviously the floor model - scratched and had the plastic thing used to hang the sales tag on the arm. There was a new one in the back but I could not have it. When I asked for a refund they gave it without question & the sales lady who ... read more