La-Z-Boy Customer Care Centre

Michael Peever 

on Google

4 months ago

Picking up our new chair was seamless. Thanks, fellas, for helping me load it into my van. Easy. 

Paula Cavaco 

on Google

6 months ago

We had a warranty issue. Dealing with their outsourced warranty repair company ServeCo (they only have a 1 year warranty unless you buy the extended warranty -which we did) was horrible. It took 2 months, and only when escalated with La-z-y-Boy Customer Care did it get resolved. Throughout the 2 months, I had to constantly call and follow-up , as communication from ServeCo was non-existent. Customer Care eventually took over, and sent one of their technicians over to fix the recliner. It's unfortunate that La-z-Boy directly ... read more

Leo Li 

on Google

8 months ago

I would give 0 stars if possible. 

Gertrude Vonn Butler 

on Google

2 years ago

Be very careful with your purchases The warranty is a scam. This is not the same company it used to be. Quality and customer service is beyond horrible. They don’t stand behind their product. Taking advantage of people’s hard earned money. Think twice about your business to this company. There are plenty of great companies out there who are Canada owned and made who stand behind their product. 

Lisa L 

on Google

2 years ago

Stan was very rude, talked over me and did not even listen to us. Just said his spiel and said the only solution is to pay more money.