La Capitol Federal Credit Union

Carey R. 

on Google

a week ago

They treat you like family and are very friendly and helpful. Much better then dealing w a traditional bank. 

Natalie Perkins 

on Google

3 weeks ago

The customer service here is terrible. I don't believe everyone is trained with the same information because if they were the answers to my questions would all be the same. This is not a really big credit Union they have very few places that you can physically go and get assistance. It's the blame game you'll spend hours on the phone trying to get assistance only to be transferred from department to department. I finally asked to speak with a supervisor because the reps are unable to really assist you. The sups are not much ... read more

peyton gassiott 

on Google

2 months ago

The most unprofessional GROUP of employees I’ve ever had to deal with in all my 27 years. Diane was the rudest of all. First off I financed a car through them 4 years ago, I’ve always had a 100% payment history the last 10 years until I financed through this lender. They make it very difficult to make payments, always some ridiculous hoops I would have to jump through, my license wasn’t right bc my address was old, they didn’t want my money…so my husband was able to go make payments until that became a problem as well. Then ... read more