Kroger's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Kroger

3.9

About this business

Location details

1904 Emmet St N, Charlottesville, VA, 22901, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.9550 reviews
Select a rating
Luwana Scott's profile image
Luwana Scott 
4 years ago
Luwana Scott's profile image
Luwana Scott 
4 years ago

So my daughter alerted me that Kroger sold me spoiled milk- again, yes this has happen before! I attempted to take back the milk, and the clerk states, "pour it out, we cannot take it back," while pointing out their COVID-19 policy. So, of course I asked her how is Kroger selling spoiled products to our public benefiting "the health and well-being" of the customers and the community?. Regardless of any pandemic in our community, please stop selling spoiled milk, molded bread and rotten meat! After all, your policy states tha... read more

Roshana Shelton's profile image
Roshana Shelton 
4 years ago

They selling spoiled food to customers. A loveone purchased milk from them that was spoiled, she realized it when she opened it after getting home. She took it back, but due to their current COVID-19 no return policy, they told her to pour it out but there would be no refund. I myself, I either found items expired by date and/or have visibly gone bad. Don't waste your money or risk your health at this Kroger. 

Paul Smith's profile image
Paul Smith 
7 years ago
Melissa Garth Suttle's profile image
Melissa Garth Suttle 
7 years ago
Leslie Sparks Cheatham's profile image
Leslie Sparks Cheatham 
7 years ago
Nette Demesa's profile image
Nette Demesa 
7 years ago

I took an empty bottle of a kosher salt to see if they have it but they don't carry it. I was checking out and I asked the young cashier named Trevor if he has a trash can. He took the empty bottle and asked me " what's in it" as if I hid the salt in my purse. What a question! I hope the manager will teach him how to treat customers. 

Mantas Stonkus's profile image
Mantas Stonkus 
7 years ago

Saturday night: cucumbers - 1 type ( organic long ones $2.49... really ? ) wtw I took 2 ... next: dill ? Nope. 3.My card have a bad chip so ... cashier told me I cant help you... go to customer service ... waited 20 min ... mo results... i said: you could add my card number manually: customer service: Im not supposed to do ... really ???? It was my last visit there. F*ck you and your customer service. Thanks. 

Samantha Lebrun's profile image
Samantha Lebrun 
7 years ago

Frequently asked questions about Kroger

How is Kroger rated?

Kroger has a 3.9 star rating with 550 reviews. 

When is Kroger open?

Kroger is open now. It will close at 6:00 p.m.  

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com