KR Colby & Associates

Anonymous 

on Google

2 years ago

Myself and my fiance have been going here and dealing with Jim for almost 10 years, and will not be returning thanks to the treatment by the receptionist that gives unwarranted attitude. My fiance had called in early December and left messages to get appointments scheduled because she's always really stressed about tax season. She continued to call through February at multiple times and days. No one ever returned any of her many calls and voicemails. It actually took both of us to call until we got a response. Weeks of calli... read more

Ryan Peterson 

on Google

2 years ago

Myself and my fiance have been going here and dealing with Jim for almost 10 years, and will not be returning thanks to the treatment by the receptionist that gives unwarranted attitude. My fiance had called in early December and left messages to get appointments scheduled because she's always really stressed about tax season. She continued to call through February at multiple times and days. No one ever returned any of her many calls and voicemails. It actually took both of us to call until we got a response. Weeks of calli... read more

Ryan Peterson 

on Google

2 years ago

Myself and my fiance have been going here and dealing with Jim for almost 10 years, and will not be returning thanks to the treatment by the assistants that set up scheduling. My fianceb is self employed and had called in early December and left messages to get appointments scheduled because she's always really stressed about tax season. No one ever returned any of her many calls and voicemails. It actually took both of us to call until we got a response. Weeks of calling. Then we got attitude like we had done something wron... read more

Allan Kapp 

on Google

2 years ago

When it was KR and Jim Colby it was awesome. The appointment scheduling program is flat out terrible and you cant get ahold of a live person now that it is Stone and assoc. You physically walk into there office in early December and the guy working tells you to call the phone to schedule. Year after year returning customer finally gets a best case scenario for an appointment 4.5 months out. Sad Sad Day! Just received a call back from the secretary stating we can get you in on February. sorry i have made an appointment elsewh... read more

Allan Kapp 

on Google

2 years ago

When it was KR and Jim Colby it was awesome. The appointment scheduling program is flat out terrible and you cant get ahold of a live person now that it is Stone and assoc. You physically walk into there office in early December and the guy working tells you to call the phone to schedule. Year after year returning customer finally gets a best case scenario for an appointment 4.5 months out. Sad Sad Day!