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Koala Living Auburn
- Retail
- Auburn, NSW
About this business
Location details
Shop A08/265 Parramatta Rd, Auburn, NSW, 2144, Australia
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:30 a.m. to 5:30 p.m. | |
| Tue | 9:30 a.m. to 5:30 p.m. | |
| Wed | 9:30 a.m. to 5:30 p.m. | |
| Thu | 9:30 a.m. to 9:00 p.m. | |
| Fri | 9:30 a.m. to 5:30 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 10:00 a.m. to 5:00 p.m. |
Stupid company and I don’t recommend buying from it. It looks fancy but it’s not worth it. I bought a whole package of furniture and all under warranty but they refused to fix anything twice. What do they even cover under warranty. The furniture has only been with me for 2 years only. Extremely disappointed with this kind of service. It wasn’t even cheap $10227.80 and are refusing to fix anything under warranty.
Terrible customer service and lack of action to solve the issues caused by Koala! I ordered 1x San Pierre Walnut Veneer High Cabinet on 21 August 2025 in Auburn store and the delivery was to be made with deluxe service on 30 August 2025. But it came with missing screws and the delivery guys left the boxes on the floor, 3 in balcony and 1 in the living room without assembling it. I was told by the delivery guys that the screws and team will soon come back to assemble it and made me sign with on the document with a false prom... read more
Products look amazing but unfortunately my experience with the lounge set I got has been terrible. And their customer service is as bad, with terrible communication and dismissing my concerns after I’ve sent countless emails about how in less than six months the couch looks like it’s been used for 10 years. For a couch that was purchased for over $5000 looks like it’s from fantastic furniture. Terribly quality and craftsmanship!
Amazing service! Sam was extremely helpful in aiding us with purchasing our dream sofa and table! She was thorough with explaining the different materials and delivery processes. Couldn’t be more grateful :)
Outstanding Service from Sam at Koala Living Auburn! I had such a great experience at Koala Living Auburn thanks to Sam. She was absolutely lovely — friendly, professional, and incredibly helpful. Sam took the time to explain everything clearly and made sure I understood all the details before making my decision. She was attentive without being pushy, and her genuine care really stood out. It’s rare to receive such thoughtful and patient service these days. Thanks, Sam, for making the whole experience so easy and enjoyable
Frequently asked questions about Koala Living Auburn
How is Koala Living Auburn rated?
Koala Living Auburn has a 4.7 star rating with 1,399 reviews.
When is Koala Living Auburn open?
Koala Living Auburn is open now. It will close at 5:30 p.m.
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