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Koala Living Auburn
- Retail
- Auburn, NSW
About this business
Location details
Shop A08/265 Parramatta Rd, Auburn, NSW, 2144, Australia
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:30 a.m. to 5:30 p.m. | |
| Tue | 9:30 a.m. to 5:30 p.m. | |
| Wed | 9:30 a.m. to 5:30 p.m. | |
| Thu | 9:30 a.m. to 9:00 p.m. | |
| Fri | 9:30 a.m. to 5:30 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 10:00 a.m. to 5:00 p.m. |
Terrible customer service and lack of action to solve the issues caused by Koala! I ordered 1x San Pierre Walnut Veneer High Cabinet on 21 August 2025 in Auburn store and the delivery was to be made with deluxe service on 30 August 2025. But it came with missing screws and the delivery guys left the boxes on the floor, 3 in balcony and 1 in the living room without assembling it. I was told by the delivery guys that the screws and team will soon come back to assemble it and made me sign with on the document with a false prom... read more
We trusted Koala Living to furnish our first home, and the experience has been extremely disappointing. The dining table arrived with a misaligned hole and could not be assembled properly — and we’ve now been waiting almost 3 months just for the replacement parts. The lamp we purchased also needed replacement. Most concerning of all, the recliner was delivered with a non-functional console and visible rust inside. Koala Living initially offered us $600 to keep the defective recliner “as is.” Why would anyone keep a non-funct... read more
I recently purchased a couch from Koala Auburn and had an excellent experience. Sam was extremely helpful throughout the process — friendly, knowledgeable, and patient in answering all my questions. She made the whole experience smooth and stress-free. The service exceeded my expectations, and I’m very happy with my purchase. Highly recommend Koala Auburn, especially if you’re assisted by Sam!
Fantastic experience at this furniture shop! The selection is stylish and diverse, catering to every budget. The staff was friendly and knowledgeable, helping me find the perfect sofa for my living room. Delivery was prompt, and the quality exceeded my expectations. Highly recommend!
I had a great experience purchasing my couch from Koala Auburn. Sam was fantastic — she was welcoming, knowledgeable, and really took the time to help me choose the right couch. Her service made the whole process easy and enjoyable. I couldn’t be happier with both the product and the customer service. Highly recommend Koala Auburn and especially Sam!
Frequently asked questions about Koala Living Auburn
How is Koala Living Auburn rated?
Koala Living Auburn has a 4.7 star rating with 1,320 reviews.
When is Koala Living Auburn open?
Koala Living Auburn is closed now. It will open tomorrow at 9:00 a.m.
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