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Kmart Toowoomba Grand Central
- Department Stores
- Toowoomba City, QLD
About this business
Location details
Cnr Margaret &, Grand Central Shopping Centre, Dent St, Toowoomba City, QLD, 4350, Australia
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 9:00 p.m. | |
| Wed | 8:00 a.m. to 9:00 p.m. | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | 9:00 a.m. to 6:00 p.m. |
The state of the Grand Central Kmart was atrocious! Clothes were thrown all over the floor, the storage trolleys were everywhere and hard to walk around! I’ve never been so disappointed in my experience with Kmart! The place was an absolute mess!
You guys really need to step up your game with keeping the store clean..umm manager??..anytime I'm there it is filthy, stock everywhere all over the floor and under the racks in with piles of dust also in wrong spots Its honestly terrible..
Terrible experience at Kmart Grand Central. I was told I could return Duna covers with a receipt, but when I went back next day, I was refused a refund. The clerk at the customer service desk was rude, dismissive, and patronising—repeatedly pointing to a sign instead of listening to what I had been told the day before by their own staff. He even falsely accused me of opening the product, which I hadn’t. To make it worse, the Kmart on Ruthven Street gave me a completely different answer and was willing to accept the return. I... read more
Disappointed with the service. Unfortunately, our experience at KMART was very disappointing. We waited over 15 just to collect some photos, with no clear communication or update during that time. When we were finally served, the staff member, Crystal, was unhelpful and disengaged — no greeting, no eye contact, and no explanation for the delay. Good customer service goes a long way, and sadly this interaction fell far short of expectations. I hope KMART takes steps to improve staff training and the overall customer experienc... read more
Always ok
Frequently asked questions about Kmart Toowoomba Grand Central
How is Kmart Toowoomba Grand Central rated?
Kmart Toowoomba Grand Central has a 4.3 star rating with 1,020 reviews.
When is Kmart Toowoomba Grand Central open?
Kmart Toowoomba Grand Central is open now. It will close at 9:00 p.m.
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