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Kmart North Rocks
- Department Stores
- North Rocks, NSW
About this business
Location details
S/C/318 N Rocks Rd, North Rocks, NSW, 2151, Australia
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 10:00 p.m. | |
| Tue | 8:00 a.m. to 10:00 p.m. | |
| Wed | 8:00 a.m. to 10:00 p.m. | |
| Thu | 8:00 a.m. to 10:00 p.m. | |
| Fri | 8:00 a.m. to 10:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 8:00 a.m. to 8:00 p.m. |
They dont answer the phones and have no staff at the store. I attempted 8 different extensions over 2 days- they just let the phone ring out. I called headoffice to see if I could get an answer to my question and even the call centre employee tried to call them on their back line and could not get through.
Worst customer service EVER
My 5 year old says: whenever we come to Kmart it’s always good! 👍
Bad: - Management/staff. Promising Click and Collect ready by 4pm if ordered before noon when they have no capability to do so. I placed my order before 11am. When was it ready? Next day 11:45 am. It was not ready on time and I received no communication whatsoever. Cancelling cannot be done through email, online chat (says 24/7 but it does not open on my mobile phone browser or computer browser) or through the phone with a person. Suggestion to manager: Don't promise something you can't deliver. If you can't deliver, communi... read more
Great experience today, was looking for a stool in the store, approached a lovely young girl who was working around the pets accessories corner. She happily assisted me by going to ttheir storeroom to get my preferred white one. Kudos to her and all the team.
Frequently asked questions about Kmart North Rocks
How is Kmart North Rocks rated?
Kmart North Rocks has a 4.1 star rating with 1,482 reviews.
When is Kmart North Rocks open?
Kmart North Rocks is open now. It will close at 10:00 p.m.
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