Klarna Inc.

KK 

on Google

a month ago

Extremely frustrating experience with Klarna. On June 22, I was prompted to top up $50 during checkout. The transaction initially appeared approved, but it was later declined and the $50 has remained inaccessible ever since. I’ve contacted Klarna support more than 26 times. They have refused to refund the money, failed to resolve the issue, and have not provided any valid email or mailing address to submit a formal billing dispute. I believe this is a violation of U.S. consumer protection laws, including the Fair Credit Bill... read more

Nijaz Cecunjanin 

on Google

3 months ago

Tried booking a flight with Expedia using Klarna, but it did not go through with Expedia, but it was processed on the Klarna app. I contacted Klarna for help. After providing proof from Expedia. The agent accused me of sending him edited screenshots. It's actually insane to have someone like that being hired freely. This is disgusting behavior and should not be tolerated. Agent's name is Muskan, and he needs to be addressed. This is unacceptable. Hopefully, this doesn't happen to anyone else. 

Kristina A 

on Google

6 months ago

I remember I was an OG Klarna customer… even brought them many other customers… But lately idk if they have changed policies or what but they are making it like pulling teeth to get your purchasing power… and increase it. Yea im good im going to head on over to Zip and stay there. NEVER had an issue with them.