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Kinney Drugs
- Drugstores
- Potsdam, NY
About this business
Kinney Drugs is a 100% employee-owned regional chain of full-service pharmacies and retail stores. Pharmacy services include: free prescription delivery, immunizations (COVID-19, flu, shingles, and pneumonia), pet prescriptions, medication flavoring, free Medicare Part D plan comparisons, and mobile/online and telephone refills. Retail includes over-the-counter medications, personal care, convenience, beauty, household supplies, pet supplies, apparel, Lottery, and more. Most stores also offer blood pressure readings, photo s... read more
Location details
48 Maple St, Potsdam, NY 13676, Potsdam, NY, 13676, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 5:00 p.m. | |
| Wed | Closed | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 9:00 p.m. | |
| Sun | 9:00 a.m. to 9:00 p.m. |
Pharmacist was completely unfamiliar with the treatment prescribed to me and unfamiliar with the alternatives. Therefore, she was not able answer my question, and was a bit rude about it (as if I were the uninformed one, lol). She even went so far as to tell me not to do the thing I was prescribed just hours earlier by my dermatologist. I’ll just call my derm, and I’ll know better than to ask questions at Kinney’s on maple again. Edit: I switched pharmacies and have had a MUCH better experience at the big box rival down the ... read more
Pharmacist was completely unfamiliar with the treatment prescribed to me and unfamiliar with the alternatives. Therefore, she was not able answer my question, and was a bit rude about it (as if I were the uninformed one, lol). She even went so far as to tell me not to do the thing I was prescribed just hours earlier by my dermatologist. I’ll just call my derm, and I’ll know better than to ask questions at Kinney’s on maple again.
I frequent here a lot. Several times a week usually. There was one rude employee (An older woman but not the one that takes the bus) who quizzed me about my ID and was very unpleasant. Most employees at the store know me. I am 27. Granted I look young but that doesn't mean I should be treated differently. The standard should be to scan the ID and if your system doesn't pick it up as counterfeit, proceed with the purchase. The whole point of said system is to take guess work out of the hands of employees.
I love their services. Their blood pressure checking machine is also free. You have the best employees especially those that are on duty this afternoon, the way they attended to me when I returned a package even without receipt they were able to figure it out when I provided them with the day of purchase. I sincerely appreciate.
Wish I could give zero stars. Pharmacy staff is terrible, rude, insensitive. Extremely disappointed in the “employee owned” business. Really has gone down hill over the last couple years. Zero customer service and staff would rather have a full conversation than help you waiting at the counter.
Frequently asked questions about Kinney Drugs
How is Kinney Drugs rated?
Kinney Drugs has a 3.2 star rating with 39 reviews.
When is Kinney Drugs open?
Kinney Drugs is open now. It will close at 5:00 p.m.
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