Kingston Care Center of Sylvania

Bernard S. 

on Birdeye

9 months ago

PLEASE do not believe them when they say they will take care of someone for the rest of their lives! Our family asked AT LEAST 5 times whether this could be a permanent move, only to find out that they DO NOT honor any dietary restrictions UNLESS the person is on hospice! And now they KEEP ON CHARGING, sending bills, even though our family member has been gone for 7 weeks! NO ONE answers questions about billing! I've called AT LEAST 7 times! NO ONE returns calls. One night staff member said she didn't know how to take c... read more

Erie C. 

on Birdeye

3 years ago

My sister experienced what she called a constant "nightmare" during her stay at Kingston Rehab. She also reported: "one great PT stood out because he was the ONLY caregiver at a level I would want caring for any loved ones.+ And "call lights repeatedly ignored and responded to so late it created humiliation, a wet bed and she, unable to walk and with lifelong dwarfism, reported a threat from a caregiver that she would "put her in diapers because they couldn't keep coming in to help her bathroom." Forget about the food, she s... read more