Kings of Vapor

Gary H 

on BBB

2 years ago

I am definitely not happy with this company I think it's a scam and a fraud because they're sitting there having all these companies listed under other things and then they're not actually able to contact those stores based on their websites and then also they each store and each state has its own BBB profile which is a little interesting because they all have the same name and they're all ran under the same website based on some of the other reviews I've read. Not only that but I went on the website expecting to have a norm... read more

Nan M 

on BBB

3 years ago

Visited the Norton store on 7/2/21 for the first time after seeing a billboard that they carry Delta 8 products. I had been in the area visiting family and stopped since I normally purchase these products online and was hoping for a local retailer to fit my needs. The clerk in the store was AWESOME and helped by listening to my needs and recommending which product would suit me best (this review has nothing to do with her - she gets 5 stars from me!) I was rung up ($53.36) and enrolled in the royalty club and advised that du... read more

Austin R 

on BBB

4 years ago

I recently visited the store and purchased two Hyde “one” for about $25 a piece. I spent $50 in total. I took them both home and waited the recommended 10 minutes after pulling the coil tab to try. Both of these vapes have a absolutely awful burning taste. I called the store and went in and I was told that there’s nothing they can do. I’ve been shopping here for a while but I’m going to change to another store if this isn’t resolved. 

Rachel D. 

on BBB

4 years ago

I placed an order online on April 11th, 2020. I understand during this time and the COVID-19 is playing a big impact with businesses. But I received my order and it was incorrect. I have left multiple emails and phone calls to the numbers and email that was in my email from King’s of Vapor on how to contact them. I bought 10 pods and got the incorrect ones so I can’t use the ones they delivered to me and wanted my money back or to exchange the pods for the ones I wanted and paid for that is on my order summary. No one has co... read more

Jacob F 

on BBB

5 years ago

I mostly order through their website since the closest for me is about an hour away. I wish their website worked slightly better, but it does the trick. Wish they carried more products especially in the coil category on their website. Their juices are exceptional. 

Jay O 

on BBB

6 years ago

I've seen a lot of vape shops in the area and very few true Tobacco Harm Reduction retailers. Kings of Vapor has taken time to curate quality products and train their staff to really shine in OH as the premier eVapor retailer. I have talked to several staff members and management and the experience has always been helpful and professional. We need more stores like this that actually care about their customers. Thank you for more than a few positive customer experiences. 

Matt M. 

on BBB

7 years ago

Terrible people, terrible owner, and overall a horrible experience. The employees are all rude and just ignore you when you walk in. If you are not an avid Vapor or have a bunch of money to spend you are not worth their time. They do not want to spend the time to educate you on what you are buying. Please do yourself a favor and go elsewhere! 

Bernice H. 

on BBB

7 years ago

I've been going to KOV for about a year now. All my experiences have been positive in every way. I purchased a mod that failed after three days of use. I returned the mod to KOV, and the mod was replaced with a new mod without question. I've watched the team work with some very difficult customers, doing what they can to please them, but if the customer doesn't have the receipts or it's obvious the item has been abused, KOV shouldn't be held responsible. I was pretty shocked to see the "F" rating. I'm sorry, but I feel I've ... read more