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25330 Eastern Marketplace Plaza, Chantilly, VA, 20152, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 11:00 p.m. | |
Tue | 9:00 a.m. to 11:00 p.m. | |
Wed | 9:00 a.m. to 11:00 p.m. | |
Thu | 9:00 a.m. to 11:00 p.m. | |
Fri | 9:00 a.m. to Midnight | |
Sat | 9:00 a.m. to Midnight | |
Sun | 9:00 a.m. to 11:00 p.m. |
I was excited to visit ******** in Virginia on Sunday a long-planned outing with friends and my first time at this spa. Unfortunately, because King *** does not follow U.S. disability laws, I was unable to stay. The employees lack of knowledge about U.S. disability law was appalling, and their questions were in direct violation of the law. This is discriminatory and should not be tolerated.Background: Ive had two complete ankle reconstruction surgeries and have been instructed by my doctors and physical therapists not to wal... read more
Business response:
Our barefoot policy is designed to ensure a clean and safe environment for all our guests. We did offer you non-slip shoe covers as an alternative but you declined because you preferred not to cover your new Coach sandals. We have had hundreds of guests use this alternative without any issues.We genuinely value your feedback and will take it into account as we strive to improve how we communicate our policies to our guests in the future.
Company racially profiled me and my family, also accused me of not paying for services. Mailed me a threatening letter stating that they would be filling charges against me and had the wrong person. After proving that i paid for service management gave me a half ass apology. Dont spend your money here!
King Spa has a 4.3 star rating with 2,854 reviews.
King Spa is closed now. It will open at 9:00 a.m.
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