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Kimberly Clark Credit Union
- Credit Unions
- Memphis, TN
About this business
Location details
1520 N 2nd St, Memphis, TN, 38107, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 4:30 p.m. | |
| Tue | 8:30 a.m. to 4:30 p.m. | |
| Wed | 9:30 a.m. to 4:30 p.m. | |
| Thu | 8:30 a.m. to 4:30 p.m. | |
| Fri | 8:30 a.m. to 4:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Friendly, customer oriented and an overall great group of people. So helpful in so many ways. Glad to be a member for over 70+ years. LM
Business response:
Hi *****. Thank you for the 5 star rating and the nice review. **** appreciates your business and I am very proud of the **** employees for their great member service!Sincerely,****
I have been with this bank for years but the customer service level is now poor. ******* in the credit/debit card department is so very rude. The tone of her voice lets you know that she absolutely HATES her job. She is VERY condescending and you can tell that she does not like dealing with the public. Every time I've ever dealt with her she has been very rude. I don't understand how KCCU can employ someone who is not customer friendly. She has consistently been rude for YEARS! We as customers deserve better and customer ser... read more
Business response:
Thank you for letting me know about the type of service you have received. I will address this complaint with my staff and remind them that we are here for our members and to offer courteous and friendly customer service. A smile in the voice on the phone goes a long way and I want to make sure our members get that when they talk to someone at KCCU. I want to offer my sincere apologies and regrets for your unpleasant experience. I appreciate your business.
I went to my credit union (KIMBERLY CLARK CREDIT UNION) to take care of business, the lady asked me for my membership I.D card before buzzing me into the branch, I showed her the one I had on my phone. She requested that I have the actual I.d card. It took her a minute to buzz me into the bank, once I got in, I was very upset! I went to one of the tellers to do a transaction and notice the buzzer lady let this older white lady into the bank without her producing her membership i.d, and I immediately made a comment to my tell... read more
Frequently asked questions about Kimberly Clark Credit Union
How is Kimberly Clark Credit Union rated?
Kimberly Clark Credit Union has a 3.6 star rating with 30 reviews.
When is Kimberly Clark Credit Union open?
Kimberly Clark Credit Union is closed now. It will open at 8:30 a.m.
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