Kiefer's Furniture Home

Kelly Hicks 

on Google

9 years ago

We ordered a custom made table on April 22nd. We were told that it would take 6-8 weeks for delivery. By the 8 week mark, we had heard nothing from the store. When I called them, I was told delivery would actually be 8-10 weeks, so they had two more weeks. At the 10 week mark, I called again because I'd still heard nothing. I was told that since it was the beginning of week 10, it should be there by week 11. I told them this was unacceptable as we were going out of town and it was already past the delivery date. After great ... read more

Kristina Burney 

on Google

9 years ago

We ordered a custom made table on April 22nd. We were told that it would take 6-8 weeks for delivery. By the 8 week mark, we had heard nothing from the store. When I called them, I was told delivery would actually be 8-10 weeks, so they had two more weeks. At the 10 week mark, I called again because I'd still heard nothing. I was told that since it was the beginning of week 10, it should be there by week 11. I told them this was unacceptable as we were going out of town and it was already past the delivery date. After great ... read more

Matthew Becker 

on Google

11 years ago

Horrible experience, dealing with this store is a nightmare. They have the worst customer service I've ever see. Will never buy from again, they are scammers.