Keystone Place at Wooster Heights

Connie Stroud 

on Google

4 months ago

Great place to work 

Unknown 

on Google

9 months ago

As my emails went unanswered by corporate, I have no choice but to post here, and will post on Google and Yelp. During my employment at Keystone Place at Wooster Heights in Danbury since July. These concerns include harassment, discrimination, a hostile work environment, and multiple potential policy violations. Throughout my time at Keystone, I have been subjected to inappropriate and unprofessional conduct by leadership. I was called a “cheese-eating rat” by a director, which I found to be degrading and unacceptable. After... read more

L T 

on Google

9 months ago

EDIT #2: After a period of great difficulty and serious concerns due to some very poor management choices, I’m glad to say that Keystone has improved in substantial ways by bringing back a seasoned and experienced Director. He has heard the issues presented by residents, families and staff and is following up on these concerns by making some important changes. He’s also brought back a relaxed and friendly atmosphere to the community which can be felt in general throughout the building. The staff I’ve spoken to seem much happ... read more

P. Scott 

on Google

11 months ago

I was told by a number of aides that they were “asked” to write positive reviews, especially after a negative one was posted. They were afraid that if they didn’t they would be punished in some way. It looks like someone has recently had those coerced reviews removed though. Look at the others, it’s mostly from years ago, when things seemed to be significantly better than they are now. Yet another example of the management covering up mistakes instead of fixing them. In recent months it has gone from bad to worse, especially... read more