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Keystone Place at Wooster Heights
- Wellness
- Danbury, CT
About this business
Every person who chooses to make Keystone their home has not only lived an extraordinary life but shares the desire to keep living life to the fullest. Whether you choose Independent Living, Assisted Living, or Memory Care at Keystone Place at Wooster Heights, we guarantee you will be both inspired and enabled to do just that! Located on a beautifully landscaped campus in Danbury, Connecticut, our senior living community is committed to providing you with the ability to thrive! A highly engaged social life, physical and ment... read more
Location details
66 Wooster Hts Rd, Danbury, CT, 06810, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
As my emails went unanswered by corporate, I have no choice but to post here, and will post on Google and Yelp. During my employment at Keystone Place at Wooster Heights in Danbury since July. These concerns include harassment, discrimination, a hostile work environment, and multiple potential policy violations. Throughout my time at Keystone, I have been subjected to inappropriate and unprofessional conduct by leadership. I was called a “cheese-eating rat” by a director, which I found to be degrading and unacceptable. After... read more
EDIT #2: After a period of great difficulty and serious concerns due to some very poor management choices, I’m glad to say that Keystone has improved in substantial ways by bringing back a seasoned and experienced Director. He has heard the issues presented by residents, families and staff and is following up on these concerns by making some important changes. He’s also brought back a relaxed and friendly atmosphere to the community which can be felt in general throughout the building. The staff I’ve spoken to seem much happ... read more
I was told by a number of aides that they were “asked” to write positive reviews, especially after a negative one was posted. They were afraid that if they didn’t they would be punished in some way. It looks like someone has recently had those coerced reviews removed though. Look at the others, it’s mostly from years ago, when things seemed to be significantly better than they are now. Yet another example of the management covering up mistakes instead of fixing them. In recent months it has gone from bad to worse, especially... read more
I can echo others’ concerns about treatment of staff. While there were many, many excellent CNAs, they were treated so poorly by middle and senior management during the time my loved one lived there. Consequently, the turn over rate of staff was disruptive and the facility relied heavily on agency nurses and CNAs (basically substitutes). We even went through three managers of memory care and two directors of nursing during our nine month residency. That level of turnover illustrates poor, toxic management at senior levels. D... read more
Frequently asked questions about Keystone Place at Wooster Heights
How is Keystone Place at Wooster Heights rated?
Keystone Place at Wooster Heights has a 4.1 star rating with 28 reviews.
When is Keystone Place at Wooster Heights open?
Keystone Place at Wooster Heights is open now. It will close at 5:00 p.m.
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