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KeyBank

4.2

About this business

Location details

3230 Chili Ave, Rochester, NY, 14624, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 4:00 p.m.
Tue9:00 a.m. to 4:00 p.m.
Wed9:00 a.m. to 4:00 p.m.
Thu9:00 a.m. to 4:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.214 reviews
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Mike Metzler's profile image
Mike Metzler 
3 weeks ago

Jabari (Jay) was fantastic and helped us with our issue regarding bill pay. He went above and beyond what was required. We have been a customer of Key Bank since they purchased HSBC and before that Marine Midland. We a serious issue with the bill pay portion and were not very happy with Key Bank’s response, but if not for Jay, this issue would not have been settled and rectified. Thank you Jay. 

Alex Haurie's profile image
Alex Haurie 
a month ago

My girlfriend and I have had pretty bad experiences with Key Bank in the past at other locations, but working with Jabari made all those previous experiences disappear in our minds. Very friendly, knowledgeable and my go to guy for future banking experiences. 

User456 User456's profile image
User456 User456 
5 months ago

Go see Jay Postell for all your banking needs! He’s very knowledgeable, kind, and efficient. 

Jonathan Radcliffe's profile image
Jonathan Radcliffe 
5 months ago

Jabari was extremely professional and knowledgeable. Really helped me with all my needs. Definitely will be my go to guy in the future. 

Keith greene's profile image
Keith greene 
5 months ago

Jabari Postsell, great service and knowledgeable! 

Frequently asked questions about KeyBank

How is KeyBank rated?

KeyBank has a 4.2 star rating with 14 reviews. 

When is KeyBank open?

KeyBank is closed now. It will open at 9:00 a.m. 

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