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KeyBank

2.8
  • Syracuse, NY

About this business

Location details

2801 James St, Syracuse, NY, 13206, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 4:00 p.m.
Tue9:00 a.m. to 4:00 p.m.
Wed9:00 a.m. to 4:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
2.833 reviews
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Susan Vrabel-Williams's profile image
Susan Vrabel-Williams 
2 months ago

I've been a client of this branch for 3 years now, and I have never had any problems; no rudeness, no disrespect, nothing like that at all. I've always found the employees to be very helpful, pleasant and professional. Yes, I recommend this excellent bank! 

James's profile image
James 
3 months ago

What a horrible experience with the manager. She gives you false information but she doesn't have a clue what's going on. 

Jeff's profile image
Jeff 
3 months ago

What a horrible experience key Bank took it on their own to add a logo to a bank transfer called it a shopping transaction and picked a website for merchant contact. Causing a lot of chaos and the manager all she had to say was okay they cost me another bank account with somebody else with their confusion and their glitch all this lady had to say was okay horrible horrible horrible 

Katherine Langley's profile image
Katherine Langley 
3 months ago

Genuinely, never have a bad experience here, I go in monthly for my rent check and they are always kind. 

Agu Man's profile image
Agu Man 
6 months ago

Do not come to this bank on the weekends. They Have two employees working there that are very rude. One is the Asian lady who works at another location ( One of the reasons why I stop going to that location) Was there. Also a white lady with glasses with a tattoo on her arm. Completely unprofessional at this location. They’re very rude too. It’s like they do not want you to come to the bank.. I’m spreading the word and slowly but surely about this. This is completely ridiculous. Embarrassment of a location on the weekend 

Frequently asked questions about KeyBank

How is KeyBank rated?

KeyBank has a 2.8 star rating with 33 reviews. 

When is KeyBank open?

KeyBank is closed now. It will open at 9:00 a.m. 

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