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KeyBank
- Finance
- St Albans City, VT
About this business
Location details
201 Swanton Rd, St Albans City, VT, 05478, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
I love Key Bank! I used to only belong to credit unions. After frustration after frustration I switched. At Key Bank. They're fast. I can get in and out quick and I love getting my husband's paycheck on Wednesdays instead of Fridays. I also get to chat with the manager of the bank. Also they don't charge you an overdraft as long as you put the money in by the end of the day. Credit unions charge overdraft on a dollar and you have to call to negotiate removal.
Straight from your website: "At the drive-thru, you can make deposits and withdrawals, transfer money between accounts, check balances, cash qualified checks and more. For our clients’ security, we will typically limit withdrawals at drive-thrus to $2,500 and will require proper identification for all transactions." I recommend training your tellers on this. It seems pretty basic to me. I was denied withdrawing MY money today despite having multiple government issued and valid IDs and my debit card for KEY BANK. Come on now.... read more
Probably the worst customer service ever!! The teller ( Craig Erickson) made me feel like I was being interrogated to cash a check. I don’t have an account with them and there is a fee. I didn’t care about that but he wanted my social and then occupation and that’s unnecessary information when I provided 2 forms of identification already. He said” well you can just go to your own bank”. He definitely has no customer service skills and is very disrespectful! I will never step foot in the bank again ! If you do back with them ... read more
Probably the worst customer service ever!! The teller ( Craig Erickson) made me feel like I was being interrogated to cash a check. I don’t have an account with them and there is a fee. I didn’t care about that but he wanted my social and then occupation and that’s unnecessary information when I provided 2 forms of identification already. He said” well you can just go to your own bank”. He definitely has no customer service skills and is very disrespectful! I will never step foot in the bank again ! If you do back with them ... read more
Frequently asked questions about KeyBank
How is KeyBank rated?
KeyBank has a 2.6 star rating with 10 reviews.
When is KeyBank open?
KeyBank is closed now. It will open at 9:00 a.m.
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