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KeyBank

2.2

About this business

Cleveland-based KeyCorp is one of the nation’s largest bank-based financial services companies, with assets of approximately $93.8 billion. Key companies provide investment management, retail and commercial banking, consumer finance, and investment banking products and services to individuals and companies throughout the United States and, for certain businesses, internationally. The company’s businesses deliver their products and services through branches and offices; a network of 1,200+ ATMs; telephone banking ... read more

Location details

250 Delaware Ave Suite 120, Buffalo, NY, 14202, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 4:00 p.m.
Tue9:00 a.m. to 4:00 p.m.
Wed9:00 a.m. to 4:00 p.m.
Thu9:00 a.m. to 4:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
2.213 reviews
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Diarse's profile image
Diarse 
on Google
5 months ago

I put 1500 cash in the bank the worker gave me a receipt saying 1500 but checked my account only 700 on it Feb 14 800 was never added and again several times. I'm reporting these thefts. That's ok I'm sure I mean nothing but I expected trust and integrity from this bank. God helps me. 

Jeff Folckemer's profile image
Jeff Folckemer 
on Google
a year ago

I think KeyBank doesn’t have good weekend and evening support. The website and internet banking is not up to par with the bigger banks. Closed my account and had to go to a bigger bank. 

brianna spence's profile image
brianna spence 
on Google
2 years ago

Untimely processing for account withdrawals causing confusion and hardship for the customer, frequent Zelle “locks” for “fraudulent activity” that I’ve never heard of impacting someone who uses a different bank, let alone as many times as it happens with Key. They take so long to process withdrawals, it’s caused me months of hardship and stress with my credit card carrier. I also find Corey in the Zelle Customer Service department smug, condescending, and either resentful or irritated that he had to answer customer service q... read more

Laurie Santiago's profile image
Laurie Santiago 
on Google
2 years ago

Keybank is always been pretty good to me. Had it since college and convenient app options and my questions are always answered. 

Mike Frasco's profile image
Mike Frasco 
on Google
2 years ago

I deposited five IRS issued Employee Retention checks as they had to be filed quarterly. First check was deposited Friday April 28th, the other 4 on Monday May 1st ,the same post date on a letter informing us that they closed our account and refuse to do business with us because one of their fraud agents noted we have never deposited that large of an amount in our account before so Angel flag it as fraud. She never spoke to me, left me a message a week later and I called right back and was told she is out until Friday and sh... read more

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Frequently asked questions about KeyBank

How is KeyBank rated?

KeyBank has a 2.2 star rating with 13 reviews. 

When is KeyBank open?

KeyBank is closed now. It will open at 9:00 a.m. 

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