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KeyBank
- Finance
- Rome, NY
About this business
Cleveland-based KeyCorp is one of the nation’s largest bank-based financial services companies, with assets of approximately $93.8 billion. Key companies provide investment management, retail and commercial banking, consumer finance, and investment banking products and services to individuals and companies throughout the United States and, for certain businesses, internationally. The company’s businesses deliver their products and services through branches and offices; a network of 1,200+ ATMs; telephone banking ... read more
Location details
1725 Black River Blvd N, Rome, NY, 13440, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 4:00 p.m. | |
| Tue | 9:00 a.m. to 4:00 p.m. | |
| Wed | 9:00 a.m. to 4:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
The Staff is always friendly, helpful and I am always able to complete my task. I love the efficiency of my deposits clearing and the online Key App is exceptional. I have had personal and business accounts in 5 different local banks and Key Bank is kept my business for over 20 years. Thank you for being my bank.
****UPDATE **** Please see the reply from Keybank.... How will making someone come inside make a safer, more secure transaction? You had my drivers license, and the check was drawn from YOUR bank.... You can't explain the stupidity in the response or your new "rules" My cousin wrote a check to me from their business account at Keybank. I have always just gone thru the drive thru and cashed it with my license attached since I'm not a member. Today I went thru the drive thru to cash a check and was told since I'm not a member ... read more
Audra Baker is absolutely awful. Threw the loan paperwork at my mother and disabled brother. He is autistic and sometimes has a hard time with repetition, he forgot to include his middle initial on three sheets. Not abnormal, not an issue he can just scribble in his middle initial. Audra made an extremely rude comment by saying, he did this three times and he still can't remember. Then explained he is autistic and struggles with repetition. She is extremely ableist, bitter, nasty and a rude human. Karma is all I gotta say.
Audra Baker is absolutely awful. Threw the loan paperwork at my mother and disabled brother. He is autistic and sometimes has a hard time with repetition, he forgot to include his middle initial on three sheets. Not abnormal, not an issue he can just scribble in his middle initial. Audra made an extremely rude comment by saying, he did this three times and he still can't remember. Then explained he is autistic and struggles with repetition. She is extremely ableist, bitter, nasty and a rude human. Karma is all I gotta say.
Don't understand the bad reviews. Most Google reviewers, are always on the prowl to post the worse of any business. Keybank employees, are very polite and helpful. Customer service is a stressful job. After all, they gotta deal with various characters, on a daily basis. Even with technology, it takes time to handle transactions of multiple customers. Most people are just impatient, whatever business they are in. And it's quite..."Shocking," how people translate words to being...inappropriate. Those customers are quite simply... read more
Frequently asked questions about KeyBank
How is KeyBank rated?
KeyBank has a 2.7 star rating with 15 reviews.
When is KeyBank open?
KeyBank is closed now. It will open at 9:00 a.m.
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