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KeyBank
- Finance
- Colonie, NY
About this business
Location details
95 Wolf Rd, Colonie, NY, 12205, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 4:00 p.m. | |
| Tue | 9:00 a.m. to 4:00 p.m. | |
| Wed | 9:00 a.m. to 4:00 p.m. | |
| Thu | 9:00 a.m. to 4:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
I started interacting with keybank in February. I have had 7-8 interactions between the phone and in branch. There were only 2-3 interactions I felt went smooth. The remaining interactions have been frustrating. the level of knowledge between employees are vastly different. Feel free to reach out to me Key, but I can't grantee we will have a future together. Banking should be easy, not frustrating. I have selected the wolf road branch as my 1 star as I feel they are the cause for majority of my frustrations. All of the peopl... read more
Jodi S is excellent she has great financial knowledge.
I cannot say enough about the quality of the personnel, at this location. They address me by my first name when I walk in. (And there has been a few staff changes, in my limited amount of time as a customer) Always friendly, and helpful too the upmost. Never had a problem that could not be resolved on the spot. Would like too acknowledge Jodie, and Nicole particularly for their outstanding service. (Although Nicole moved on .... head teller position at another branch, which I was told was a promotion and rightfully so) Jodie... read more
Frequently asked questions about KeyBank
How is KeyBank rated?
KeyBank has a 3.1 star rating with 15 reviews.
When is KeyBank open?
KeyBank is closed now. It will open tomorrow at 9:00 a.m.
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