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Cleveland-based KeyCorp is one of the nation’s largest bank-based financial services companies, with assets of approximately $93.8 billion. Key companies provide investment management, retail and commercial banking, consumer finance, and investment banking products and services to individuals and companies throughout the United States and, for certain businesses, internationally. The company’s businesses deliver their products and services through branches and offices; a network of 1,200+ ATMs; telephone banking ... read more
95 Wolf Rd, Colonie, NY, 12205, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 4:00 p.m. | |
Tue | 9:00 a.m. to 4:00 p.m. | |
Wed | 9:00 a.m. to 4:00 p.m. | |
Thu | 9:00 a.m. to 4:00 p.m. | |
Fri | 9:00 a.m. to 5:00 p.m. | |
Sat | 9:00 a.m. to 12:00 p.m. | |
Sun | Closed |
I started interacting with keybank in February. I have had 7-8 interactions between the phone and in branch. There were only 2-3 interactions I felt went smooth. The remaining interactions have been frustrating. the level of knowledge between employees are vastly different. Feel free to reach out to me Key, but I can't grantee we will have a future together. Banking should be easy, not frustrating. I have selected the wolf road branch as my 1 star as I feel they are the cause for majority of my frustrations. All of the peopl... read more
Jodi S is excellent she has great financial knowledge.
I cannot say enough about the quality of the personnel, at this location. They address me by my first name when I walk in. (And there has been a few staff changes, in my limited amount of time as a customer) Always friendly, and helpful too the upmost. Never had a problem that could not be resolved on the spot. Would like too acknowledge Jodie, and Nicole particularly for their outstanding service. (Although Nicole moved on .... head teller position at another branch, which I was told was a promotion and rightfully so) Jodie... read more
KeyBank has a 3.1 star rating with 15 reviews.
KeyBank is open now. It will close at 4:00 p.m.
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