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KeyBank
- Finance
- Colonie, NY
About this business
Location details
95 Wolf Rd, Colonie, NY, 12205, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 4:00 p.m. | |
| Tue | 9:00 a.m. to 4:00 p.m. | |
| Wed | 9:00 a.m. to 4:00 p.m. | |
| Thu | 9:00 a.m. to 4:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
I have only had two interactions with KeyBank one was professional the other I think was discriminatory. I want to scratch off ticket back in October and went to the lottery commission which processed the check with key Bank. The amount was for $10,000, since the check was a KeyBank check the branch in Schenectady cashed the check no problems no issues told me have a nice day even offered me a lollipop. However I attempted to cash a scratch off for $2,500 also drafted on a KeyBank check and was declined. So I informed the te... read more
This is a place I brought a neighbor has she had some errands to run. I went in with her people were very friendly but the woman who helped her kept stressing she only did Investments. There were seven workers and only two customers and no one at the counter and there was about a 15-minute wait while they chatted amongst themselves
Horrible customer service at this branch.
I started interacting with keybank in February. I have had 7-8 interactions between the phone and in branch. There were only 2-3 interactions I felt went smooth. The remaining interactions have been frustrating. the level of knowledge between employees are vastly different. Feel free to reach out to me Key, but I can't grantee we will have a future together. Banking should be easy, not frustrating. I have selected the wolf road branch as my 1 star as I feel they are the cause for majority of my frustrations. All of the peopl... read more
Frequently asked questions about KeyBank
How is KeyBank rated?
KeyBank has a 3 star rating with 18 reviews.
When is KeyBank open?
KeyBank is closed now. It will open at 9:00 a.m.
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