KeyBank's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

KeyBank

3.7

About this business

Location details

388 Feura Bush Rd, Glenmont, NY, 12077, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 4:00 p.m.
Tue9:00 a.m. to 4:00 p.m.
Wed9:00 a.m. to 4:00 p.m.
Thu9:00 a.m. to 4:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
3.77 reviews
Select a rating
lori.voss.9's profile image
lori.voss.9 
12 years ago

Terrible customer service, and bank manager is just plain rude. Don't use this bank for anything. They will take advantage of you and won't do anything to help you if there is a problem. 

tim.dombrowski.71's profile image
tim.dombrowski.71 
12 years ago

Bad review, this bank charges $7.50 to cash their own checks, and didn't want to give any kind of reciept for the $7.50 they made me pay. This should be illegal. What are they doing with that money??? Banks shouldn't charge funds to cash thier own checks. WHATS UP WITH THAT... WITH NO RECORD. Very Disatisfied 

jay213's profile image
jay213 
12 years ago
jay213's profile image
jay213 
12 years ago

Great service! Great staff! The bank I was using messed up a loan for my business. They got it approved and in half the time. They also provided solutions for other issues I was having. They are the best bank I've worked with. Wish I would've joined sooner. 

Kaidiey N.'s profile image
Kaidiey N. 
12 years ago

I have used banks all over, but this is the worst. Full of lazy and racist bank managers and tellers. I walked in to get a paper noterized, and called before hand to insure the noter would be there, then had to with no line in front of me. To top it off another customer comes in and they open a window for him immediately. Seriously? my son and I walked out to go to Huntington bank were we did not have to wait and were instantly greeted at the door by smiling faces. not by people that looked like you were interupting their de... read more

curry2012's profile image
curry2012 
12 years ago

They would not exchange coins for cash because I am not a customer. I'm from put of town so my bank is not local. I went over to People's Bank and they Were friendly and had no problem helping me: easy and welcoming! 

pilotmt's profile image
pilotmt 
13 years ago

I was appalled yesterday at church to hear this event that happened to my friend Barbara Aggers on Friday at Chagrin Falls. She tried towithdraw $40.00 from her account by atm machine, got her card back but no cash. The person behind her in line saw this attempt to get cash and gave Barbara her name and number as a witness. Barabara went inside to ask about it and was insulted when she was told that she had made a mistake. She said they paractically called me a liar. When she offered the name of the witness, they said that t... read more

berferd69's profile image
berferd69 
14 years ago

Run fast! In the opposite direction! 

mneilson's profile image
mneilson 
15 years ago

The people working at this branch are super helpfull and are very willing to help in anyway they can. I will be staying with key and continuing to goto this branch. 

Frequently asked questions about KeyBank

How is KeyBank rated?

KeyBank has a 3.7 star rating with 7 reviews. 

When is KeyBank open?

KeyBank is closed now. It will open tomorrow at 9:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com