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KeyBank

2.4

About this business

Cleveland-based KeyCorp is one of the nation’s largest bank-based financial services companies, with assets of approximately $93.8 billion. Key companies provide investment management, retail and commercial banking, consumer finance, and investment banking products and services to individuals and companies throughout the United States and, for certain businesses, internationally. The company’s businesses deliver their products and services through branches and offices; a network of 1,200+ ATMs; telephone banking ... read more

Location details

63 Main St, Centerbrook, CT, 06409, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
2.48 reviews
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Sirr Purr time's profile image
Sirr Purr time 
on Google
4 months ago
Tara p's profile image
Tara p 
on Google
a year ago

Choose any other bank. I wish I had read the reviews. I am not one to write reviews but this has been the worst banking experience I have ever had. I have had transactions doubled, deposits cleared and then revoked after I have paid bills, to be hit with over draft fees. This bank has literally stolen my money. They say they will call me back to discuss and never do. I have only had them for 5 months and I am switching to Chase. 

Justin Quinn's profile image
Justin Quinn 
on Google
2 years ago
Paige Esposito's profile image
Paige Esposito 
on Google
2 years ago

If I could give Key bank negative stars I would . What a joke this place is and they are thieves . They held two $1000 checks for over two weeks for “possible not to collect funds” my checks have never bounced since I’ve been with this bank over two years , and I had no help from customer service . DO NOT USE KEY BANK 

Justine Higgins's profile image
Justine Higgins 
on Google
3 years ago

I wish I could give negative stars. This place is a joke. Loved it when it was First Niagara, they always cared about the CUSTOMER which is a foreign concept to key bank. Unfortunately had money stolen, had to get a new debit card which took almost one month. For once month I had no access to any money. No one is any help. Customer service reps are lazy and rush off the phone to switch you to an automated system. What a joke. Worst customer service. I left this bank and will never recommend it to anyone. 

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Frequently asked questions about KeyBank

How is KeyBank rated?

KeyBank has a 2.4 star rating with 8 reviews. 

When is KeyBank open?

KeyBank is closed now. It will open on Monday at 9:00 a.m. 

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