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KeyBank
- Banks
- Columbus, OH
About this business
Location details
1933 W Henderson Rd, Columbus, OH, 43220, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
I am writing to express my dissatisfaction with the service I received regarding my credit card. Despite following the payment instructions exactly as provided, I was misled about the card details. The clerk, Mr. Cooper, who processed my application, issued me the wrong card. This is now the second time such an error has occurred. When I raised the issue with the bank manager, at first she said, “it’s okay.” After our full conversation, she told me she would contact me in the afternoon with the correct credit card informatio... read more
This isn’t the first time this bank has made a mistake. They charged me a $20 overdraft fee due to their own error and still refused to fix it — not even the manager helped. Terrible service and no accountability. I’m closing my account, and I do not recommend anyone to bank with them.
Theresa was funny, professional, and caring of my banking needs. It is a very nice, clean, and quiet location.
Everyone was great especially Stephanie. She was a huge help and always had a smile!!
Lewis is a very helpful guy. He has helped me in my finances. I used to have Kemba and I was not getting help from Kemba. But switching account to key bank has really helped me. Thank you Lewis. This 5 star is dedicated to Lewis will bring all my families, and friends to open bank account because of Lewis. He deserves it. The best bank ever 👍👍.
Frequently asked questions about KeyBank
How is KeyBank rated?
KeyBank has a 3.4 star rating with 21 reviews.
When is KeyBank open?
KeyBank is closed now. It will open tomorrow at 9:00 a.m.
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