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KeyBank
- Banks
- Upper Saint Clair, PA
About this business
Location details
1825 Washington Rd, Upper Saint Clair, PA, 15241, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
I have booked an appointment in this branch. Due to inclement weather, I reached there few minutes late off my appointment time. I was asked to take a seat. The person who was supposed to help me was on call. He ended his call and then made another call. I was already waiting for 12-15 minutes because of this. Finally I met the Manager who asked another associate to help me out. Does not Keybank understand the basic management or it does not care for its customers? It is possible that Keybank may be closing this branch soon.... read more
This afternoon I called,because I had a question about my account and Trevor picked up and while initially kind on the phone did nothing in his power to try and help me,rather than getting onto his computer and looking at my account Trevor just gave me a quick answer because he didn’t want to help,I ended up figuring it out on my own.
Tellers are nice. Keybank sucks
This bank is awful. I opened a small business account and they put a ‘hold’ on my initial deposit for a week and half without telling me. Then I came in to see what happened and the bank manager was on vacation. But the regional manager was due in at 12:30p, so I decided to wait. She showed up at 1:13p and walked around exchanging pleasantries with the staff, even after learning I was there for a problem. Needless to say, I’ll be closing the account asap and moving to one of the 4 banks within a 100-yard radius.
I have been to this branch on 9/14/24. Need to do a simple transfer of funds. The teller purposely asked unnecessary questions. She even asked whether we want to close the accounts (I have few things to set up in other bank account otherwise I would have closed the accounts). The teller did not know anything about banking. When asked about talking to Branch Manager, both of the tellers told they did not work on Saturday. Not sure that is true. Please do not use this branch or Keybank at all. Their customer service is worst a... read more
Frequently asked questions about KeyBank
How is KeyBank rated?
KeyBank has a 1.5 star rating with 18 reviews.
When is KeyBank open?
KeyBank is open now. It will close at 5:00 p.m.
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