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Cleveland-based KeyCorp is one of the nation’s largest bank-based financial services companies, with assets of approximately $93.8 billion. Key companies provide investment management, retail and commercial banking, consumer finance, and investment banking products and services to individuals and companies throughout the United States and, for certain businesses, internationally. The company’s businesses deliver their products and services through branches and offices; a network of 1,200+ ATMs; telephone banking ... read more
3204 Tremainsville Rd, Toledo, OH, 43613, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 4:00 p.m. | |
Tue | 9:00 a.m. to 4:00 p.m. | |
Wed | 9:00 a.m. to 4:00 p.m. | |
Thu | 9:00 a.m. to 4:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | 9:00 a.m. to 12:00 p.m. | |
Sun | Closed |
My favorite bank is obviously understaffed and overwhelmed. The last 3 months the quality has gone down considerably *Here we are a year later. You have less tellers, not more. They're doing the best that they can but your cost cutting has clearly affected customer service. I can seriously, barely use KeyBank and I am considering finding a different bank. It should not be a half hour ordeal to cash my check *It's only getting worse. Generic AI responses from corporate are the best they can do.
Nikki Alvarez is so nice and helpful, I appreciate you, Great service!
The most incompetent condescending ruthless people to ever mishandle money . I mean vicious and the next time Brianna calls a customer a derogatory name perhaps she should make sure they're not within earshot or she is not on a speakerphone. Such as was my experience. Does Key care? No. Customer service only says we will note the issue. Thus Citizens across the street is where my money gains interest.
My favorite bank is obviously understaffed and overwhelmed. The last 3 months the quality has gone down considerably
KeyBank has a 3.7 star rating with 14 reviews.
KeyBank is open now. It will close at 12:00 p.m.
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