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KeyBank

3.6

About this business

Cleveland-based KeyCorp is one of the nation’s largest bank-based financial services companies, with assets of approximately $93.8 billion. Key companies provide investment management, retail and commercial banking, consumer finance, and investment banking products and services to individuals and companies throughout the United States and, for certain businesses, internationally. The company’s businesses deliver their products and services through branches and offices; a network of 1,200+ ATMs; telephone banking ... read more

Location details

3204 Tremainsville Rd, Toledo, OH, 43613, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 4:00 p.m.
Tue9:00 a.m. to 4:00 p.m.
Wed9:00 a.m. to 4:00 p.m.
Thu9:00 a.m. to 4:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 12:00 p.m.
SunClosed
3.616 reviews
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Sandra Rakosik's profile image
Sandra Rakosik 
on Google
4 weeks ago

I have had nothing but excellent service at the Trilby branch! I have always been treated with respect and kindness. Nikki Alvarez has been a godsend and I appreciate all of her help. In fact the entire staff is wonderful! I have been with Key Bank for many, many years and I would not trust any other bank. Key has always had my back! 

Mark Harrell's profile image
Mark Harrell 
on Google
4 months ago

They have to take a picture of their computer with a tablet to do anything, and it won't work so they can't do anything. This is a joke if bank, do not go here. 

Laurie Shelly's profile image
Laurie Shelly 
on Google
4 months ago
Andrew Ronau's profile image
Andrew Ronau 
on Google
8 months ago

My favorite bank is obviously understaffed and overwhelmed. The last 3 months the quality has gone down considerably *Here we are a year later. You have less tellers, not more. They're doing the best that they can but your cost cutting has clearly affected customer service. I can seriously, barely use KeyBank and I am considering finding a different bank. It should not be a half hour ordeal to cash my check *It's only getting worse. Generic AI responses from corporate are the best they can do. 

Mamoud Dabbous's profile image
Mamoud Dabbous 
on Google
9 months ago

Nikki Alvarez is so nice and helpful, I appreciate you, Great service! 

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Frequently asked questions about KeyBank

How is KeyBank rated?

KeyBank has a 3.6 star rating with 16 reviews. 

When is KeyBank open?

KeyBank is closed now. It will open at 9:00 a.m. 

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