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KeyBank

3.5

About this business

Location details

3204 Tremainsville Rd, Toledo, OH, 43613, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 4:00 p.m.
Tue9:00 a.m. to 4:00 p.m.
Wed9:00 a.m. to 4:00 p.m.
Thu9:00 a.m. to 4:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 12:00 p.m.
SunClosed
3.517 reviews
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Jeff Davis's profile image
Jeff Davis 
a month ago

Nobody ever answers the phone 

Sandra Rakosik's profile image
Sandra Rakosik 
6 months ago

I have had nothing but excellent service at the Trilby branch! I have always been treated with respect and kindness. Nikki Alvarez has been a godsend and I appreciate all of her help. In fact the entire staff is wonderful! I have been with Key Bank for many, many years and I would not trust any other bank. Key has always had my back! 

Mark Harrell's profile image
Mark Harrell 
9 months ago

They have to take a picture of their computer with a tablet to do anything, and it won't work so they can't do anything. This is a joke if bank, do not go here. 

Laurie Shelly's profile image
Laurie Shelly 
10 months ago
Andrew Ronau's profile image
Andrew Ronau 
a year ago

My favorite bank is obviously understaffed and overwhelmed. The last 3 months the quality has gone down considerably *Here we are a year later. You have less tellers, not more. They're doing the best that they can but your cost cutting has clearly affected customer service. I can seriously, barely use KeyBank and I am considering finding a different bank. It should not be a half hour ordeal to cash my check *It's only getting worse. Generic AI responses from corporate are the best they can do. 

Frequently asked questions about KeyBank

How is KeyBank rated?

KeyBank has a 3.5 star rating with 17 reviews. 

When is KeyBank open?

KeyBank is open now. It will close at 4:00 p.m. 

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