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KeyBank

3.3

About this business

Cleveland-based KeyCorp is one of the nation's largest bank-based financial services companies, with assets of approximately $93.8 billion. Key companies provide investment management, retail and commercial banking, consumer finance, and investment banking products and services to individuals and companies throughout the United States and, for certain businesses, internationally. The company's businesses deliver their products and services through branches and offices; a network of 1,200+ ATMs; telephone banking centers 800-... read more

Location details

4106 Talmadge Rd, Toledo, OH, 43623, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 4:00 p.m.
Tue9:00 a.m. to 4:00 p.m.
Wed9:00 a.m. to 4:00 p.m.
Thu9:00 a.m. to 4:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 12:00 p.m.
SunClosed
3.313 reviews
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Darlene Moye-Whitehead's profile image
Darlene Moye-Whitehead 
7 years ago

Since when is it ok to leave a customer in drive thru before even acknowledging them a full 3 1/2 minutes? Finally the teller comes on speaker after I pushed the call button & says "oh hi sorry we're a little bit slammed in here I'll try and get to this as soon as I can" before taking 4 more minutes to complete my transaction! I was only making a deposit. Get it together at this branch. It's not the first time it's happened. 

Darlene Moye-Whitehead's profile image
Darlene Moye-Whitehead 
7 years ago

Since when is it ok to leave a customer in drive thru before even acknowledging them a full 3 1/2 minutes? Finally the teller comes on speaker after I pushed the call button & says "oh hi sorry we're a little bit slammed in here I'll try and get to this as soon as I can" before taking 4 more minutes to complete my transaction! I was only making a deposit. Get it together at this branch. It's not the first time it's happened. 

Business response:

Hello Darlene: This is not the type of experience we strive to provide our clients. Thank you for taking the time to provide your feedback, it is appreciated and I have forwarded this information to our Branch Experience Team for review. ^KeyBank Customer Care 

Frequently asked questions about KeyBank

How is KeyBank rated?

KeyBank has a 3.3 star rating with 13 reviews. 

When is KeyBank open?

KeyBank is open now. It will close at 12:00 p.m.  

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