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KeyBank
- Banks
- Toledo, OH
About this business
Location details
4106 Talmadge Rd, Toledo, OH, 43623, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 4:00 p.m. | |
| Tue | 9:00 a.m. to 4:00 p.m. | |
| Wed | 9:00 a.m. to 4:00 p.m. | |
| Thu | 9:00 a.m. to 4:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
Since when is it ok to leave a customer in drive thru before even acknowledging them a full 3 1/2 minutes? Finally the teller comes on speaker after I pushed the call button & says "oh hi sorry we're a little bit slammed in here I'll try and get to this as soon as I can" before taking 4 more minutes to complete my transaction! I was only making a deposit. Get it together at this branch. It's not the first time it's happened.
Since when is it ok to leave a customer in drive thru before even acknowledging them a full 3 1/2 minutes? Finally the teller comes on speaker after I pushed the call button & says "oh hi sorry we're a little bit slammed in here I'll try and get to this as soon as I can" before taking 4 more minutes to complete my transaction! I was only making a deposit. Get it together at this branch. It's not the first time it's happened.
Business response:
Hello Darlene: This is not the type of experience we strive to provide our clients. Thank you for taking the time to provide your feedback, it is appreciated and I have forwarded this information to our Branch Experience Team for review. ^KeyBank Customer Care
Frequently asked questions about KeyBank
How is KeyBank rated?
KeyBank has a 3.5 star rating with 15 reviews.
When is KeyBank open?
KeyBank is closed now. It will open tomorrow at 9:00 a.m.
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