This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Cleveland-based KeyCorp is one of the nation's largest bank-based financial services companies, with assets of approximately $93.8 billion. Key companies provide investment management, retail and commercial banking, consumer finance, and investment banking products and services to individuals and companies throughout the United States and, for certain businesses, internationally. The company's businesses deliver their products and services through branches and offices; a network of 1,200+ ATMs; telephone banking centers 800-... read more
4106 Talmadge Rd, Toledo, OH, 43623, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 4:00 p.m. | |
Tue | 9:00 a.m. to 4:00 p.m. | |
Wed | 9:00 a.m. to 4:00 p.m. | |
Thu | 9:00 a.m. to 4:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | 9:00 a.m. to 12:00 p.m. | |
Sun | Closed |
Since when is it ok to leave a customer in drive thru before even acknowledging them a full 3 1/2 minutes? Finally the teller comes on speaker after I pushed the call button & says "oh hi sorry we're a little bit slammed in here I'll try and get to this as soon as I can" before taking 4 more minutes to complete my transaction! I was only making a deposit. Get it together at this branch. It's not the first time it's happened.
Since when is it ok to leave a customer in drive thru before even acknowledging them a full 3 1/2 minutes? Finally the teller comes on speaker after I pushed the call button & says "oh hi sorry we're a little bit slammed in here I'll try and get to this as soon as I can" before taking 4 more minutes to complete my transaction! I was only making a deposit. Get it together at this branch. It's not the first time it's happened.
Business response:
Hello Darlene: This is not the type of experience we strive to provide our clients. Thank you for taking the time to provide your feedback, it is appreciated and I have forwarded this information to our Branch Experience Team for review. ^KeyBank Customer Care
KeyBank has a 3.3 star rating with 13 reviews.
KeyBank is open now. It will close at 12:00 p.m.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com