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KeyBank

2.3

About this business

Location details

711 Mall Cir Dr, Monroeville, PA, 15146, United States

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WeekdayScheduleStatus
Mon9:30 a.m. to 4:00 p.m.
Tue9:30 a.m. to 4:00 p.m.
Wed9:30 a.m. to 4:00 p.m.
Thu9:30 a.m. to 4:00 p.m.
Fri9:30 a.m. to 5:00 p.m.
Sat9:30 a.m. to 12:00 p.m.
SunClosed
2.328 reviews
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Bob Alberts's profile image
Bob Alberts 
a week ago

I absolutely love Key Bank. They have always been so accommodating to me and serviced my account and have been so professional. I was shocked to read some of these comments. They have always taken care of any questions or concerns expeditiously and without charging me like other banks. I highly recommend Key Bank and will continue utilizing their services. 

Chris McClelland's profile image
Chris McClelland 
5 months ago
Amy Mitchell's profile image
Amy Mitchell 
9 months ago

Christina is the worst power trip manager I have ever dealt with. According to Corporate she makes her own rules and post dates cashiers checks which by Pennsylvania Law is against the law. But because KeyBank has no policy on this and should be dated on the day it is written Christina takes it upon herself to do as she pleases. So if it's Saturday she post dates it for Monday. I should have just had her give me the cash, as I am a Key Bank Customer. Remember that when you try to tell me other banks do the same thing when th... read more

Zac Isett's profile image
Zac Isett 
9 months ago

Horrible service, nobody wants to help or answer questions. Gives incorrect illegal information. 

Robert K.'s profile image
Robert K. 
a year ago

I recently joined Key Bank and opened new accounts here at the Monroeville branch location. Everyone I have dealt with has been courteous, professional, respectful and has taken the time to explain any questions that I have had. Christina the branch Manager is truly and sincerely amazing. I have spoke with Christina a few times now regarding my accounts and she is truly deserving of her title as the Monroeville Branch Manager. Christina is understanding, professional, kind and caring, and explains everything thoroughly that ... read more

Frequently asked questions about KeyBank

How is KeyBank rated?

KeyBank has a 2.3 star rating with 28 reviews. 

When is KeyBank open?

KeyBank is closed now. It will open at 9:30 a.m. 

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