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KeyBank
- Banks
- Essex Junction, VT
About this business
Location details
40 Pearl St, Essex Junction, VT, 05452, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
KeyBank’s ATM in Essex Junction stole our $600 cash that was deposited. The atm froze while depositing and then spit out two receipts with no deposit amount on them. We immediately went into the bank to rectify the ATM error, and the bank manager refused to refund our money immediately. This business cannot be trusted!!! We had $600 cash and trusted that we could deposit it safely into KeyBank and have it immediately available to us for bills, but that has proven to be very untrue! The bank has no record of how much money we... read more
Business response:
Hello Tiffany, thank you for getting in touch. We apologize for the experience you had. We have dedicated team of specialists in place that investigate all disputes brought to our attention. This is not done at the branch level. Researching a dispute can take up to 10 business days as it has to be carefully looked into. We aim to complete our investigation as a fast as possible but this is not an immediate process. We apologize for the inconvenience. Please send us a private message with your full name, billing ZIP code and ... read more
Sonya is very rude, defensive, obnoxious, and doesn't belong in a manager position.
Frequently asked questions about KeyBank
How is KeyBank rated?
KeyBank has a 3.1 star rating with 27 reviews.
When is KeyBank open?
KeyBank is closed now. It will open at 9:00 a.m.
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