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Cleveland-based KeyCorp is one of the nation’s largest bank-based financial services companies, with assets of approximately $93.8 billion. Key companies provide investment management, retail and commercial banking, consumer finance, and investment banking products and services to individuals and companies throughout the United States and, for certain businesses, internationally. The company’s businesses deliver their products and services through branches and offices; a network of 1,200+ ATMs; telephone banking ... read more
35401 Vine St, Eastlake, OH, 44095, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 4:30 p.m. | |
Tue | 9:00 a.m. to 4:30 p.m. | |
Wed | 9:00 a.m. to 4:30 p.m. | |
Thu | 9:00 a.m. to 4:30 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | 9:00 a.m. to 1:00 p.m. | |
Sun | Closed |
when clients come in to your bank saying there was a company that took money from my account and I didn't authorize the payment, and my account info was stolen, don't tell me to call customer service. why would I do that? I'm in the bank just do your job. worst bank ive ever had.
This Vine St location has the worst CUSTOMER SERVICE!!! The manager and employees are cold and unprofessional they have no customer relationship building skills. Terrible and I highly recommend you avoid this location
I had the bank manager close out my account's as I was switching to Chase bank as that is where my business accounts are at. I find out weeks later that my bank account was NOT closed and a transaction went through. The account was overdrawn by $1.14. Now I have over $67 of overdraft fees and they are unwilling to resolve it. I have been at Chase bank across Vine Street for 2 years now and have been happy to this point.
Customer service is absolutely horrific. This branch is the worst. Accounts have ridiculous hidden fees. Save yourself the hassle and dont bother with this crap bank.
KeyBank has a 3 star rating with 25 reviews.
KeyBank is closed now. It will open at 9:00 a.m.
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