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KeyBank
- Banks
- Eastlake, OH
About this business
Location details
35401 Vine St, Eastlake, OH, 44095, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 4:30 p.m. | |
| Tue | 9:00 a.m. to 4:30 p.m. | |
| Wed | 9:00 a.m. to 4:30 p.m. | |
| Thu | 9:00 a.m. to 4:30 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
when clients come in to your bank saying there was a company that took money from my account and I didn't authorize the payment, and my account info was stolen, don't tell me to call customer service. why would I do that? I'm in the bank just do your job. worst bank ive ever had.
This Vine St location has the worst CUSTOMER SERVICE!!! The manager and employees are cold and unprofessional they have no customer relationship building skills. Terrible and I highly recommend you avoid this location
I had the bank manager close out my account's as I was switching to Chase bank as that is where my business accounts are at. I find out weeks later that my bank account was NOT closed and a transaction went through. The account was overdrawn by $1.14. Now I have over $67 of overdraft fees and they are unwilling to resolve it. I have been at Chase bank across Vine Street for 2 years now and have been happy to this point.
Customer service is absolutely horrific. This branch is the worst. Accounts have ridiculous hidden fees. Save yourself the hassle and dont bother with this crap bank.
Frequently asked questions about KeyBank
How is KeyBank rated?
KeyBank has a 3 star rating with 31 reviews.
When is KeyBank open?
KeyBank is closed now. It will open tomorrow at 9:00 a.m.
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