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KeyBank

3.0

About this business

Cleveland-based KeyCorp is one of the nation’s largest bank-based financial services companies, with assets of approximately $93.8 billion. Key companies provide investment management, retail and commercial banking, consumer finance, and investment banking products and services to individuals and companies throughout the United States and, for certain businesses, internationally. The company’s businesses deliver their products and services through branches and offices; a network of 1,200+ ATMs; telephone banking ... read more

Location details

35401 Vine St, Eastlake, OH, 44095, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 4:30 p.m.
Tue9:00 a.m. to 4:30 p.m.
Wed9:00 a.m. to 4:30 p.m.
Thu9:00 a.m. to 4:30 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
3.025 reviews
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Kevin Sperhac's profile image
Kevin Sperhac 
5 years ago

when clients come in to your bank saying there was a company that took money from my account and I didn't authorize the payment, and my account info was stolen, don't tell me to call customer service. why would I do that? I'm in the bank just do your job. worst bank ive ever had. 

Candice Ebbert's profile image
Candice Ebbert 
5 years ago

This Vine St location has the worst CUSTOMER SERVICE!!! The manager and employees are cold and unprofessional they have no customer relationship building skills. Terrible and I highly recommend you avoid this location 

Jason Snider's profile image
Jason Snider 
7 years ago

I had the bank manager close out my account's as I was switching to Chase bank as that is where my business accounts are at. I find out weeks later that my bank account was NOT closed and a transaction went through. The account was overdrawn by $1.14. Now I have over $67 of overdraft fees and they are unwilling to resolve it. I have been at Chase bank across Vine Street for 2 years now and have been happy to this point. 

Taylor Durk's profile image
Taylor Durk 
8 years ago

Customer service is absolutely horrific. This branch is the worst. Accounts have ridiculous hidden fees. Save yourself the hassle and dont bother with this crap bank. 

Frequently asked questions about KeyBank

How is KeyBank rated?

KeyBank has a 3 star rating with 25 reviews. 

When is KeyBank open?

KeyBank is closed now. It will open at 9:00 a.m. 

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