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KeyBank
- Banks
- Brockport, NY
About this business
Location details
4707 Lake Rd S, Brockport, NY, 14420, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 4:00 p.m. | |
| Tue | 9:00 a.m. to 4:00 p.m. | |
| Wed | 9:00 a.m. to 4:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
On May 21st, I visited the ATM to deposit cash after the branch had closed for the day. After putting the cash into the machine, the ATM said there was an error and asked me to remove the cash. I did, but this did not register on the machine. After waiting at the ATM for several minutes with a line behind me, the machine timed out and said “We are retaining your card for security purposes.” The next day, I called the branch to see if they retrieved my card from the machine. The person on the phone said “since that was an onl... read more
My employer switched to them for our hsa accounts, so KeyBank called all of us individually to open an account with them and receive $200 through a promotional program. I opened an account with them, never received the money. Melissa calls me to ask how I like the bank and I asked about the $200 I never received, she told me she would look into it and call me back…it’s been over 3 weeks and I still haven’t heard anything. I wanted to open a business account, but I will be going with another bank.
My employer switched to them for our hsa accounts, so KeyBank called all of us individually to open an account with them and receive $200 through a promotional program. I opened an account with them, never received the money. Melissa calls me to ask how I like the bank and I asked about the $200 I never received, she told me she would look into it and call me back…it’s been over 3 weeks and I still haven’t heard anything. I wanted to open a business account, but I will be going with another bank.
We bank here and they told us not come back for a year all bc they are having issues with our symbol on it bc we are making them lose business....I don't think so people they are going to short change us and blame us for their mistakes. Unprofessional customer service. Horrible service do not recommend this particular branch to no one. Horrible horrible horrible
We bank here and they told us not come back for a year all bc they are having issues with our symbol on it bc we are making them lose business....I don't think so people they are going to short change us and blame us for their mistakes. Unprofessional customer service. Horrible service do not recommend this particular branch to no one. Horrible horrible horrible
Frequently asked questions about KeyBank
How is KeyBank rated?
KeyBank has a 2.2 star rating with 31 reviews.
When is KeyBank open?
KeyBank is open now. It will close at 5:00 p.m.
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