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KeyBank

3.3

About this business

Location details

548 Canton Rd Canton Rd, Akron, OH, 44312, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 4:00 p.m.
Tue9:00 a.m. to 4:00 p.m.
Wed9:00 a.m. to 4:00 p.m.
Thu9:00 a.m. to 4:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
3.321 reviews
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Rick's profile image
Rick 
5 months ago

6 days wait for a check to clear they been cashing check for 2 years always cleared in one day now 6 days unacceptable close my accounts as soon as it clears 10 years did banking here.customer service is the worst. 

Joseph C's profile image
Joseph C 
8 months ago

We have used KeyBank in various locations around the area, this one is far less accommodating and customer service oriented than others. The ATM rarely works properly, the keypad is difficult and sometimes impossible to use, it's frequented by street folk and I'm guessing homeless people, this makes standing at the ATM for extended periods uncomfortable. We tried to turn in some change, apparently they only take rolled coins and refuse to take loose change, even if it's counted in front of them, apparently all they can handl... read more

Robert Bakeman's profile image
Robert Bakeman 
9 months ago

friendly service.great tellers who can assist you with all your banking needs 

Terra Roversi's profile image
Terra Roversi 
a year ago

I went to the Ellet, OH location this weekend to ask a few questions and was helped out by Dawn. She was so helpful, positive and even got me scheduled to come back to look into a few other options. She is absolutely amazing and such a great asset to KeyBank! 

Carmen M. Ruckman's profile image
Carmen M. Ruckman 
2 years ago

I made a cash deposit and it wasn’t posted to my checking account. The deposit slip states my money couldn’t be returned due to a technician error. They made me file a dispute which can take 10 days. I need the money to pay for bills, food etc. 

Frequently asked questions about KeyBank

How is KeyBank rated?

KeyBank has a 3.3 star rating with 21 reviews. 

When is KeyBank open?

KeyBank is open now. It will close at 4:00 p.m.  

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