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KeyBank
- Banks
- Mercer Island, WA
About this business
Cleveland-based KeyCorp is one of the nation’s largest bank-based financial services companies, with assets of approximately $93.8 billion. Key companies provide investment management, retail and commercial banking, consumer finance, and investment banking products and services to individuals and companies throughout the United States and, for certain businesses, internationally. The company’s businesses deliver their products and services through branches and offices; a network of 1,200+ ATMs; telephone banking ... read more
Location details
2731 77th Ave SE, Mercer Island, WA, 98040, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 1:30 p.m. | |
| Sun | Closed |
I'm a senior citizen, branch staff are very patient and cordial. When I can't go in, they answer the phone promptly and always willing to assist.
The people in this bank are constantly changing. When you call they never seem to answer the phone. They have voice mail but that is only after you go through a big long message with unusable information for most. If you choose this bank, be prepared to visit it for anything you need done. It is impossible to have any ongoing relationship with a personal banker because the staff is always changing.
Annoyingly unhelpful
This is the worst bank branch ever. I wasted 40 minutes at this Mercer Island bank and my initial request didn't even get resolve. I came in from home on my way to work, since it was the most convenient branch with parking and on my route. They asked questions as if I was not their bank's customer even though I had an account or funds. I sat there waiting for them to "figure" things out and they told me at the end there was no manager, so they couldn't do anything. Why did they let me sit, wait, and be late for work? I was t... read more
Frequently asked questions about KeyBank
How is KeyBank rated?
KeyBank has a 2 star rating with 7 reviews.
When is KeyBank open?
KeyBank is open now. It will close at 5:00 p.m.
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