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KeyBank

2.9

About this business

Cleveland-based KeyCorp is one of the nation's largest bank-based financial services companies, with assets of approximately $93.8 billion. Key companies provide investment management, retail and commercial banking, consumer finance, and investment banking products and services to individuals and companies throughout the United States and, for certain businesses, internationally. The company's businesses deliver their products and services through branches and offices; a network of 1,200+ ATMs; telephone banking centers 800-... read more

Location details

13933 SE Petrovitsky Rd, Renton, WA, 98058, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 1:30 p.m.
SunClosed
2.928 reviews
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Arlo (Hal)'s profile image
Arlo (Hal) 
on Google
2 months ago

TERRIBLE customer service. No one ever has answers and they never have the same protocols for when the phones are answered, EVERYTIME I call I get something new even as to what info they need, etc. 

Hal's profile image
Hal 
on Google
2 months ago

TERRIBLE customer service. No one ever has answers and they never have the same protocols for when the phones are answered, EVERYTIME I call I get something new even as to what info they need, etc. 

Angelo valencia's profile image
Angelo valencia 
on Google
4 months ago

Terribly customer service, they lied and said my deposit would be available immediately. However that was a lie. 5 days later. Rude staff, not helpful, and terrible at their jobs. Update, the branch manager, hung up the phone mid phone call because I mentioned that I want to open a case regarding what happened with my check. I will be closing my key bank account. 

Indigo Keeslar's profile image
Indigo Keeslar 
on Google
a year ago

This review goes out to Parvez on the Keybank team! Every time I come to the local branch I always go to Parvez because he is THE BEST BANKER/ TELLER EVER! He works extremely fast and always gets what I need done and plus extra!! He is incredible! he take care of 3 different people while still handling and answering my questions. 5 stars hands down! Thank you Parvez for the excellent service! I think I’ll make sure to only go to this branch!  

AJ's profile image
AJ 
on Google
a year ago

Customer service was decent. Was able to make a simple withdrawal no issues 

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Frequently asked questions about KeyBank

How is KeyBank rated?

KeyBank has a 2.9 star rating with 28 reviews. 

When is KeyBank open?

KeyBank is closed now. It will open tomorrow at 9:00 a.m. 

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